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Connecting the Dots in Health Care: Combining CVS Health Services With Aetna

The Aetna Connected Plan with CVS Health, a first-of-its-kind plan offering in the Kansas City healthcare insurance market, is demonstrating how the company’s combined capabilities can help members access care when and where they need it — and at a more affordable price than a traditional plan.

The plan combines CVS Health services — including free 1 to 2-day prescription delivery and 20 percent discounts on thousands of health-related items — with Aetna’s cost-saving I-35 Performance Network to deliver a more convenient and connected member experience, along with up to 20 percent premium savings compared to comparable PPO products in the market.

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Targeted to employers with 101-plus employees, quoting begins in September for a plan start date in January 2021.

“HealthHUBs provide our members with a caring, convenient, and connected one-stop solution-all at no cost to the member,” said local Aetna Market President Jim Boyman.

For example, a member or their Aetna Care Manager can book an appointment at a HealthHUB to ask questions about chronic conditions such as diabetes. A HealthHUB concierge can also connect the member to a MinuteClinic provider, who can consult with the member’s primary care physician and prescribe medication that can be picked up in the store.

Information from the visit can then be sent to the member’s network provider and Aetna Care Manager.

“It’s all about meeting our members where they are to increase engagement, improve outcomes and reduce health care costs,” said Boyman.

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Included CVS Health services include:

  • $0 copay at local HealthHub and MinuteClinic locations1
  • Free 1 to 2-day prescription delivery
  • 20% discounts on thousands of health-related items in-store and online
  • 24/7 pharmacist helpline
  • Access to the CVS managed pharmacy network, specialty pharmacy network and Coram home infusion services

The Aetna I-35 Performance Network includes: 

  • 1,247 primary care doctors
  • 8,300 specialists
  • 13 hospitals
  • 32 Urgent Care facilities

The plan will be available within Clay, Jackson, and Platte Counties in Missouri; and Johnson and Wynadotte Counties in Kansas.

“This plan is just one example of how Aetna and CVS Health are combining forces to help people live healthier lives,” said Boyman. “We’re providing a better member experience by reducing costs and simplifying their health care journey.”

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