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Glens Falls Hospital and aptihealth Announce Partnership to Deliver Virtual Behavioral Healthcare

Glens Falls Hospital and aptihealth, the leader in intelligent integrated behavioral healthcare, announced a groundbreaking partnership to deliver rapid access to virtual care. In providing aptihealth’s innovative teletherapy program to patients, Glens Falls Hospital is proactively addressing a critical community need that has been significantly exacerbated by the COVID-19 pandemic.

All of the patients at Glens Falls Hospital’s seven primary care practices can now access integrated physical and behavioral care through the aptihealth platform within days. aptihealth’s supportive care team model and patient-driven 90-day care program has been shown to decrease symptom severity by over 50%, resulting in improved health outcomes and reduced care costs.

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According to Patti Hammond, Glens Falls Hospital’s Vice President for Physician Practice Management, “Since the onset of the COVID-19 pandemic we’ve gone from zero telehealth visits to 1,200 a week. Working with aptihealth we are able to greatly enhance and expand our offerings for behavioral health services – and offer them in a way that is convenient and safe.  The partnership with aptihealth will provide a level of care that is essential for our community.”

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“We are proud to partner with Glens Falls Hospital on this transformative initiative and look forward to working together to deliver personalized integrated behavioral healthcare that truly changes lives,” said Dan Pickett, aptihealth CEO. “By taking a comprehensive approach that includes both physical and behavioral care, we can rapidly connect patients with the right therapists and prescribers, accelerate treatment, and ensure their entire care team is in lockstep throughout the process, improving outcomes and making care delivery more cost-effective.”

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Following an initial screening, patients in need of behavioral healthcare are referred to aptihealth and complete a comprehensive online 15 life domain self-assessment. Patients are then matched with a behavioral health therapist who specializes in their areas of need, and together they develop a personalized, goal-oriented 90-day care plan that includes convenient teletherapy, medication management as needed, and unlimited messaging between therapy sessions. The aptihealth platform enables progress to be tracked weekly and the dedicated care team, including the patient’s primary care doctor, therapist, prescriber, and care manager, remain connected throughout treatment.

“The coupling of patient-centered and measurement-based care via our centralized platform is a key distinction that significantly redefines the way care is delivered to drive breakthrough outcomes,” said aptihealth Chief Clinical and Science Officer Dr. Alex Marsal.

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