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IntelyCare Announces Record Growth and Momentum; Meets Surging Demand for Nursing Professionals in Post-Acute Space With Industry-Leading Data Science Approach

Top Intelligent Workforce Management Company Concludes 2020 as Leader of Healthcare Staffing Sector; Tops Lists of Fastest-Growing Companies in Massachusetts and U.S.

IntelyCare, the leading intelligent workforce management solution for post-acute facilities, announced it has experienced record growth and momentum throughout 2020 due to increasing demands for data science-driven staffing technology to help the post-acute market respond to ongoing nursing shortages and the COVID-19 pandemic. As a result of rapid growth from 2017 to 2019, the company also secured inclusion in several fastest-growing company lists such as the Inc. 5000 and Deloitte 500, and topped the Boston Business Journal Fast 50.

After kicking off the year by raising a landmark $45M Series B funding round, IntelyCare remained on course for continued success while swiftly pivoting to help skilled nursing facilities and nursing professionals in the face of COVID-19. Throughout the pandemic, the company’s unique combination of advanced algorithms and gig economics has played a key role in allowing facilities to more strategically allocate limited staffing resources, while empowering nurses with control of their own schedules. IntelyCare’s platform and app have been instrumental in tracking COVID-related statuses, facility requirements, and PPE availability to ensure facilities and nurses can continue caring for patients and feel confident about the protections put in place to keep everyone as safe as possible.

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Some recent metrics demonstrating the heightened need for IntelyCare’s offerings include:

  • Facility demand for staffing increased by 106% from 2019-2020
  • In regions like Illinois and Pennsylvania, facility demands grew by 391% from 2019-2020

o   Completed hours in these markets increased by 272%

  • IntelyCare has filled more than 4M shift hours since 2017
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o   More than 2M shift hours were completed in 2020 alone

  • More than 550K nurses worldwide have taken IntelyCare’s COVID-19 Nurse Training Certification Course since March 2020
  • Company revenue has doubled every year since 2017
  • IntelyCare will end the year with presence in 20 states, including recent entries into Maryland, Indiana, Wisconsin and Michigan

“This has been a big year for our company, and even in the face of the myriad challenges from the COVID-19 pandemic, the IntelyCare team has risen to the occasion and dedicated all our efforts to supporting our skilled nursing facility and nursing professional communities,” said David Coppins, Co-Founder and Chief Executive Officer, IntelyCare. “Bolstered by the recognition from three very prestigious fastest-growing company lists, we are eager to continue bringing our revolutionary approach to the post-acute space in 2021 and beyond.”

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Ending the Year with National Recognition

As a result of its three-year growth of 7,047%, the company was named No. 1 on the Boston Business Journal’s Fast 50 list, outranking all other private companies in Massachusetts. IntelyCare also ranked No. 33 on this year’s Deloitte Technology Fast 500 and No. 41 on the Inc. 5000, topping the Inc. list as the leading nursing workforce organization and Massachusetts-based company. These accolades further underscore the company’s continued growth and expansion over the past three years, while also establishing the significant market need IntelyCare is filling amidst the pandemic.

“When we finalized our Series B raise in early 2020, we could never have predicted what the rest of the year had in store – but once the virus emerged, we made sure our company’s recent successes translated to helping skilled nursing facilities and nurses navigate the pandemic,” said John Shagoury, President and Chief Operating Officer. “As the largest per-diem nursing tech company in the market, and as a top-five per-diem provider by the end of 2020, we have played a crucial role in the post-acute market’s response to the pandemic. We will leverage the lessons learned from this year to continue not just meeting, but anticipating, the needs of these critical healthcare facilities and nursing professionals.”

IntelyCare’s platform and mobile app empowers nurses with access to flexible, on-demand opportunities and intelligently matches them to open shifts that facilities need filled—reducing burnout and turnover. The solution is powered by advanced machine learning algorithms that optimize matching and pricing, creating shifts before facilities know their own need and resulting in the highest shift-fill rate in the industry. It also employs the principles of gig economics to add more than 20 percent capacity to the available workforce. This virtual workforce expansion lowers costs to facilities by reducing turnover and compliance penalties, and ensures facilities have the support needed to care for the patient population.

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