OperaCare, LLC Releases Telehealth Platform to Home Health industry

OperaCare, LLC announced the release of its HIPAA-secure Telehealth Video Visit platform for Home Health Agencies.

The company positions it as “the perfect addition to the Telehealth care planning guidance already available to all OperaCare users.”

The existing guidance mentioned was explained by company founder and CEO Michael McGowan during a product demo this week. He told us OperaCare has always promoted a medical scribe system, where an OASIS nurse consults in real time with a QA nurse during the OASIS visit.

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“Up to now,” he said, “we have recommended they do this by phone, with the speaker turned on so the patient knows there is a second nurse on the call. Now they can do it virtually face to face, adding another social dimension to make the patient more comfortable as the two nurses discuss the case.”

The advantage of the consultation, with the in-home nurse having her hands free while speaking with the patient and the QA nurse recording the visit on an office computer, is that the QA function is completed as soon as the OASIS visit ends. “We have some clients sending RAPs the same day,” he added.

“With a video visit,” McGowan concluded, “the remote nurse can even observe the patient’s gait, posture, skin tone, speech, and other visual cues.”

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COVID and Cash Flow

“Telehealth visits offer home health agencies a way to protect their patients and the clinicians who care for them during the COVID-19 pandemic,” said Kristi Bajer, BSN, RN, COS-C, OperaCare’s Vice President, Clinical Operations.

She added a word about the financial advantages of Telehealth. “At a time where cash flow is tight, even without direct reimbursement from Medicare, Telehealth visits save significant money on PPE, face to face visits, and mileage reimbursements, often totaling as much as thousands of dollars per week.”

“For those agencies interested in Telehealth or live QA but unsure how to proceed, our solution will give them the help they need to increase reimbursement, accelerate cash flow, and enhance STARS outcomes,” added McGowan.”