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Optima Health Selects Ontrak for all Medicare and Medicaid Business

Ontrak, Inc, a leading AI-powered and telehealth-enabled, virtualized healthcare company, announced a new Master Services Agreement with Sentara Healthcare for the expansion of its Ontrak program for Optima Health members. This expansion ensures that all eligible Medicare and Medicaid members of the health plan will have access to critical behavioral healthcare.

“We place a high value on evidence-based care programs for our members, especially those with diagnoses that often go untreated,” said Dr. Gregory Merti, Medical Director of Optima Health. “We look forward to expanding our partnership with Ontrak to deliver better health outcomes during this time of unprecedented need.”

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Jonathan Mayhew, CEO of Ontrak, stated, “We are proud to have been selected by Optima Health to provide integrated clinical and behavioral health services that transform healthcare in the communities that they serve. Individuals with chronic illness have a high likelihood of having a concurrent mental health disorder. It’s hard for them to be physically well, when they are not mentally well. The positive clinical outcomes of our OntrakTM Behavioral Health System of individual, person-centered care in Optima Health commercial pilot markets combined with a savings rate of 43% resulted in a significant ROI which prompted this progressive health plan partner to expand our program to all of their Medicare and Medicaid members.”

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In a recent Kaiser Family Foundation tracking poll, 46% of adults over the age of 65 reported that COVID-related worry and stress had a negative impact on their mental health. SAMHSA reports that those over 65 are also less likely than younger adults to seek treatment for mental health conditions. History has shown that the mental health impact of disasters outlasts the physical impact, and psychological distress can last up to 3 years after an outbreak. Ontrak’s new “Treatment Effect Study” found that the Ontrak program produces a lasting impact 24 months after enrollment.

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