PointClickCare Named One of Canada’s Most Admired Corporate Cultures for 2020

PointClickCare, the leading cloud-based software platform for the senior care market, announced that it has been recognized by Waterstone Human Capital as one of Canada’s Most Admired Corporate Cultures for 2020. The program, founded by Waterstone Human Capital in 2003, recognizes the Canadian organizations with best-in-class corporate cultures that enhance performance and sustain a competitive advantage. Organizations are reviewed and voted on by the Canada’s Most Admired Corporate Cultures Board of Governors.

“Our corporate culture is a badge of honor for us and something we work hard to continuously improve. In many ways it defines the operating system of our organization”

“Our corporate culture is a badge of honor for us and something we work hard to continuously improve. In many ways it defines the operating system of our organization,” said Mike Wessinger, Founder and Chief Executive Officer, PointClickCare. “To get culture right, you have to be deliberate about it and make a commitment to continuously refine and nurture it. I believe that culture shines brightest in challenging times. By maintaining our focus on our corporate culture and taking care of our employees, we have been able to navigate the challenges of 2020 together.”

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PointClickCare’s culture is based on a family dynamic, where everyone takes care of and looks out for one another. This philosophy is woven throughout the organization. From the top down, the company places a strong emphasis on promoting a culture of physical and mental well-being, and this has shown through more than ever this past year.

At the start of the COVID-19 pandemic, PointClickCare’s leadership team mobilized quickly to adopt a 100% virtual work environment for its employees with a regular cadence of communication to share business updates across the entire organization. As part of the company’s efforts to support its team, it also developed a COVID-19 Employee Resource Site with information, company updates and COVID-related resources, in addition to providing staff and their families with mental health support, meditation sessions and virtual fitness classes. Giving back to the community is also deeply ingrained in PointClickCare’s culture. With customers facing staff shortages in long-term care communities during the initial wave of the COVID-19 pandemic, the company offered employees who were former healthcare workers the opportunity to volunteer and provide frontline support while continuing to pay their full salary.

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“At Waterstone we believe corporate culture drives performance and that it’s an organization’s greatest asset,” said Marty Parker, President and Chief Executive Officer of Waterstone Human Capital and Chair of Canada’s Most Admired Corporate Cultures Awards. “This year’s winning organizations have all demonstrated an outstanding commitment to corporate culture and to leveraging their culture as a competitive advantage. They all align to three key themes: they are focused on building a high-performance culture, committed to employee career development and growth, and focused on creating a workplace culture that supports physical and psychological safety for their team members.”

PointClickCare is recognized in the mid-market category and was scored across the following key areas: vision and leadership, recruitment and hiring for fit, communication, cultural alignment and measurement, retention, rewards and recognition, social enterprise and corporate social responsibility, and organizational performance.

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