Virginia Premier Goes Live with ZeOmega’s Jiva to Automate Workflows and Enhance Outcomes

ZeOmega, the industry’s leading provider of technology-enabled population health management solutions, and Virginia Premier, the second largest Medicaid insurer in the Commonwealth of Virginia, today announced indicators of success just weeks following Virginia Premier’s implementation of ZeOmega’s Jiva platform.

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As a nonprofit managed care organization serving Medicaid and Medicare populations, Virginia Premier selected Jiva to simplify manual workflows and reduce outbound calls for tracking authorizations, appeals, and other health information. By automating time-consuming administrative tasks, Jiva gives Virginia Premier’s healthcare professionals more time to focus on improving outcomes.

“Without Jiva, we struggled to exchange information across a number of manual workflows and administrative processes. We’re excited to already be seeing efficiencies after a smooth implementation,” said Dr. John Johnson, Virginia Premier’s Chief Medical Officer. “Our members across the state have complex needs, and ZeOmega has really partnered with us to fulfill our mission to provide high-quality, whole-person care while reducing costs. Jiva is a great fit to simplify our existing processes and grow with us into the future.”

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Virginia Premier went live with a number of Jiva’s care management capabilities, including modules for utilization management, disease management, appeals and grievances, provider portal, and more. With 550 unique users, Virginia Premier is the largest client to implement Jiva via ZeOmega’s fully managed cloud infrastructure.

“It’s an honor to help Virginia Premier achieve their goals and contribute to improving the health of the members they serve,” said Sam Rangaswamy, ZeOmega Founder and CEO. “The fact that they are experiencing workflow improvements so soon after implementation demonstrates the power of Jiva. The platform is flexible and scalable to support Virginia Premier as their population grows and changes, and ZeOmega is privileged to partner with them.”

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