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Cornell Communications Introduces New Nurse Call Capabilities and Expands Marketing and Sales Reach to Major Senior Care Providers

Cornell Communications recently announced an expanded feature set for its flagship nurse call solution, InFORM AI Mobile that transforms operational efficiency and financial return. In addition, to support its new product features and better serve the needs of major senior care providers, it has expanded its marketing and sales organization.

Cornell, a Milwaukee-based developer and manufacturer of nurse call solutions, has installed more than 20,000 emergency response systems across North AmericaCornell offers a broad range of nurse call solutions within the InFORM product family, designed for every budget and every level of senior care.

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Transformative Nurse Call Solution Is an Operational Efficiency and Financial Gamechanger

Cornell’s advanced nurse call solution, InFORM AI Mobile, sets a new standard for interactive and accountable communication for senior care centers of all sizes. “Our goal was to design a nurse call system that not only increased resident safety, but also generated real-time operational data and reports that would support a ROI for every customer,” says JJ Johnson, Cornell CEO.

InFORM AI Mobile customers report that Cornell’s solution supports resident recruitment, satisfaction and retention, helps increase staff productivity and reduce turnover, while objectively justifying price-based care decisions.

To further enhance the system’s value, newly released features include EHR and fire panel interfaces with selected vendors/providers and a two-way resident voice capability. “Because it uses a dynamic gateway architecture, InFORM AI Mobile can provide interoperability with other solutions for information sharing and greater customer efficiency with minimal customization,” according to Alper Dortbudak, Cornell Chief Technology Officer. “By incorporating the latest web-based interface technology and standards, these connections can be made quickly and economically.”

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Cornell Supports Multi-Facility Enterprises With Expanded, Dedicated Team

Cornell also provides a range of services for multi-facility enterprises; 24/7 live technical support, remote monitoring and maintenance, daily local and cloud data back-up and annual software and server agreements. Expanded support will now include a customer service team dedicated solely to major senior care providers.

Staff additions include Kyle Keeker, Vice President Direct Sales. Keeker has a rich background in the IT industry including large system installation and support. He will oversee both direct sales and installation of InFORM A  Mobile systems. Joining Keeker’s team is a National Sales Manager, who will introduce Cornell solutions to the major providers of senior care across North America.

Cornell also will continue to distribute InFORM nurse call solutions with its 1000+ strong low voltage contractors that distribute and install fire alarms, security systems, telephony and IT networks.

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[To share your insights with us, please write to sghosh@martechseries.com]

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