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Transfix Enhances the Carrier Experience to Boost Long-Term Resilience

Transfix, Inc., the Intelligent Freight Platform, announced the release of a new suite of features for its Fleet Management System (FMS). Now, carriers can book and manage dedicated freight and contract rates with some of the nation’s largest shippers, digitize their bidding experience for quicker negotiation, and easily identify attractive loads that offer great rates or flexible pickup times. These new features support carriers’ efforts to keep their trucks fully loaded and procure the best available rates. This can help shield them from market volatility– and the impacts of seasonality and cyclicality– to maximize efficiency, service, and costs.

“Through our new FMS offerings, we continue to bring digitization to the supply chain, unlocking opportunities for growth and innovation with our partners,” said Tony Tzeng, Chief Product Officer at Transfix. “The new features are designed to help carriers use load insights more effectively and make better use of their resources, adding value to both our carrier and shipper communities.”

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The updates to Transfix FMS include:

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  • Dedicated Freight Management. Carriers get enhanced visibility into pending and past load offers for both spot and dedicated lanes, receive notifications when rates need to be extended or re-negotiated, and oversee all freight in one unified experience.
  • Digital Negotiation Experience. Digitization of the negotiation experience allows carriers to manage and win bids at an acceptable rate, and do so more efficiently than the historically manual “phone calls and emails” method. Carriers can accept counter-offers, view bids on freight for easier load management, and receive notifications to give them the best chance of winning a load.
  • Load Insights. Dispatchers can leverage insights into load characteristics, such as “Popular Load” and “Great Rate,” to understand why they’re worth booking.

Kimberly Guerrero, a dispatcher at GRD, said, “Transfix FMS and its new features have made things a lot easier. Not only can I clearly understand what I’m bidding for, but I also get robust details on all of my loads. It’s so simple to adjust and arrange my loads accordingly. With Transfix FMS, I can really focus and stay organized; it helps me run my business a lot more smoothly.”

“Our team is focused on delivering speed-to-value solutions that allow shippers and carriers to thrive,” added Tzeng. “We will continue listening to our carrier community to create innovative features and products like these enhancements to Transfix FMS. Our FMS supports a dedicated contract management page for carriers, digitizing the negotiating experience and displaying what makes a load attractive upfront. We remain committed to identifying new ways to boost transparency and efficiency across the supply chain.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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