Observe, Inc., the SaaS observability Company, announced that Qi Jin, formerly Head of Engineering for Payments & Connect at Stripe, has joined Observe, Inc. as President of Engineering & Products.
“This is one of the most critical positions at Observe – we wanted someone who was collaborative, technical, had observability domain expertise and had experienced the next phase of growth.” said Jeremy Burton, CEO of Observe, “Qi ticked all the boxes for us. He’s scaled engineering teams through torrid growth at Stripe and has deep expertise working with data not only at Stripe but also at Google and IBM DB2.”
For most of his career, Qi Jin has worked at companies managing large volumes of data, spending his formative years in the data warehousing industry with Redbrick and DB2 at IBM. From there, Qi moved to Google where he spent over seven years working in resource management and, ultimately, the Google Knowledge Graph – which is a highly curated graph database that contains many billions of concepts and facts about people, places, and things. This understanding enables Google search to connect user queries and documents to their underlying meanings.
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Most recently, Qi worked at Stripe, where he led a team of over one thousand people, responsible for the Payment and Connect products, which include payment, money storage and movement platforms, fund flows, experiences, and financial network integrations. Qi grew Stripe’s core payment teams from eighty to one thousand people in four years, while also running weekly incident reviews to determine the root cause of the most critical incidents.
“For many years I’ve worked with data – from the early years of my career working on the DB2 Data Warehouse to Google’s Knowledge Graph. As I transitioned from Google to Stripe, I continued to play the role of “CIO” – or, “Chief Incident Officer” for my team. I was always on the front line for critical incidents because we simply couldn’t fail billions of users, and millions of businesses.”, said Qi Jin, President of Engineering & Products at Observe, Inc. “The engineering team at Observe is amazing, and the idea of putting all machine data in a Data Lake, and then relating it to provide context and tracking changes over time so that the root cause of incidents can be quickly established is very exciting.”
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