Optii’s Preventative Maintenance Module Now Adopted by More Than 60 Percent of its Users
Recently-launched module has enabled world’s top hoteliers to streamline operating responsibilities and unlock cost savings
Optii Solutions (“Optii”), the leading hotel operations software, announced that more than 60 percent of its userbase – which comprises the world’s top hoteliers and hospitality brands – have already adopted its Preventative Maintenance module. The Preventative Maintenance module, which was first introduced in May 2022, is the only end-to-end tech-enabled platform that streamlines the maintenance responsibilities of hotel operating staffs, resulting in substantial time and cost savings for hoteliers.
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The Preventative Maintenance module, along with Optii’s Housekeeping, Service and Chat platforms, solves several unique challenges hotel operators face, relying on the same productivity and optimization approach that has made Optii’s housekeeping solution the choice for forward-thinking operators.
Optii Service allows users to auto-assign jobs and guest requests with lean service delivery that’s powered by automation. This solution eliminates the need for telephones, reducing manual error and connecting all departments for lower costs and increased output. It also improves the guest experience by ensuring that the hotel delivers on the right request and in the most efficient and timely manner.
Optii Chat connects hotel staff across departments with user-friendly and hospitality specific features that brings information sharing into the modern age. Users can deploy customized channels that everyone can access. Real-time one-to-one and one-to-many communication eliminates misunderstandings and guarantees that no one misses a conversation or message. Additionally – and unlike all other available technology – Optii has developed multilingual capabilities to address the evolving needs of diverse teams.
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Meanwhile, Optii’s Preventative Maintenance module provides engineers and maintenance staff with modern tools to manage projects and assets and maintenance. The solution also allows hoteliers to make informed decisions about their assets and investments with rich data, while extending asset-life, and reducing cost.
With Optii now solving for the most critical operational challenges, existing customers have been quick to adopt the additional solutions. This allows for a unified experience and best in-class software across the operations team. It also consolidates and lowers the cost of ownership for parts of the tech stack.
Katherine Grass, CEO, Optii Solutions, said: “We have been very intentional with how we build out the broader operations platform. We know that the value of Optii lies in our unique approach to housekeeping management. Our customer turnover has remained extremely low, because once customers are successful with Optii, other approaches just don’t make sense. We wanted to protect this differentiator across the platform, and it’s clearly resonating with customers.”
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