IBS Software’s Icargo Will Deliver Improved Productivity and Process Agility, Transforming How POS Aviation Manages Cargo Operations at Major Airports in Malaysia
Malaysia-based Pos Aviation has transitioned to IBS Software’s cloud-based cargo management platform, iCargo, to power its Cargo Terminal Operations at all major airports in Malaysia (Kuala Lumpur, Penang, Kuching and Kota Kinabalu). iCargo has replaced the legacy systems that previously managed the cargo terminal operations, providing enhanced process agility and improved productivity and positioning Pos Aviation as an end-to-end integrated logistics provider. Under the contract, IBS also implemented other systems to transform Pos Aviation’s Unit Load Device (ULD) management and mail operations.
Pos Aviation selected IBS to help transform its core systems based on iCargo’s unrivaled capability to provide an end-to-end cargo management platform. iCargo’s extensive repository of product features offers cargo ground handlers unmatched capabilities to leverage digital solutions to improve the customer experience, enhanced steering and monitoring of warehouse processes and enhance paperless cargo. The implementation has seen the adoption of cutting edge technology such as enterprise mobility and automated electronic task delivery introduced into the business process.
iCargo has recorded remarkable traction in the market to emerge as the most definitive cargo management solution in the air transportation industry today. Over 35 leading operators around the world – airlines, cargo terminal operators and ground handling agents – depend on the platform for their mission critical operations.
Pos Aviation, the only independent cargo ground handler in Malaysia, also offers inflight catering and aircraft maintenance and engineering services to inbound and outbound international commercial airlines in Malaysia. It has recently tied up with majors like Alibaba and Lazada to enter the e-commerce space as part of its growth strategy.
CEO of Pos Aviation, Woo Kam Weng said, “We are glad that we decided to work with IBS for our new cargo system. It is proven to be a good product enabling Pos Aviation to continue providing excellent services to our international customers. We have achieved better service levels whilst improving our cost efficiency and productivity.”
“I am delighted to welcome Pos Aviation to the iCargo family. Our partnership with Pos Aviation is an important step in the air cargo industry, delivering next generation business practices through the use of innovative technology,” said Ashok Rajan, SVP & Head of Airline Cargo Services, IBS Software. “The expanding customer base of iCargo across air cargo carriers and now in the ground handling agent (GHA) space will open new avenues for collaboration and partnership in the industry. We look forward to a long and fruitful partnership with Pos Aviation.”
IBS’s deal with Pos Aviation comes 18 months after news of its partnership with dnata, an Emirates group company, and one of the largest and fastest growing ground handlers in the world.