Quorum Information Technologies, a North American SaaS Software and Services company providing essential enterprise solutions that automotive dealerships and Original Equipment Manufacturers (“OEMs”) rely on for their operations, is pleased to announce the integration between General Motors (GM) USA’s Service Advisor Vehicle Interface System (SAVI) and both Quorum’s Dealership Management System (“DMS”) and it’s PowerLane software solution, a mobile service lane solution that provides customers with a touchless, transparent service experience.
This new GM integration allows onboard vehicle diagnostics data to be delivered in real-time to Quorum’s DMS and PowerLane solutions when a customer’s vehicle is in for service. The onboard vehicle data is utilized to provide the right vehicle service recommendations to the customer, streamline the work order process, and following this process is a requisite to meeting GM’s w******* requirements.
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“Quorum was able to deliver us a simple interface that is easy to use and delivers us the information where we need it, when we need it”, stated Ed DiPrizio of DiPrizio GMC Trucks.
“This exciting, connected car integration provides the valuable vehicle diagnostic data to our Quorum DMS and PowerLane software to allow the dealership to service their customers better,” stated Maury Marks, President and CEO of Quorum. “We continue to partner with OEM’s to provide dealerships with innovative tools to provide seamless, integrated business processes and to improve the dealership’s customer experience.”
Quorum is a North American SaaS Software and Services company providing essential enterprise solutions that automotive dealerships and Original Equipment Manufacturers (“OEMs”) rely on for their operations, including:
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- Quorum’s Dealership Management System (DMS) which automates, integrates, and streamlines key processes across departments in a dealership, and emphasizes revenue generation and customer satisfaction.
- DealerMine CRM, a sales and service Customer Relationship Management (“CRM”) system and set of Business Development Centre services that drives revenue into the critical sales and service departments in a dealership.
- Autovance, a modern retailing platform that helps dealerships attract more business through Digital Retailing, improve in-store profits and closing rates through its desking tool and maximize their efficiency and CSI through Autovance’s F&I menu solution.
- Accessible Accessories, a digital retailing platform that allows franchised dealerships to efficiently increase their vehicle accessories revenue
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