Qventus to Implement AI-Based Technology Platform for Operations at HonorHealth
AI Platform Improves Patient Flow and Enhances Care Team Experience
Qventus combines an AI-based technology platform with expert professional services to deliver a closed-loop system for managing hospital operations. This system aims to reduce inpatient and emergency department patient length of stay, and decrease those left without being seen (LWBS) among emergency department patients. These two metrics make a significant impact on key patient experience metrics across the health system.
“Across more than 70 hospitals nationwide, we’ve seen the transformative role our technology has on the lives of both patients and frontline staff. We’ve reduced patient length of stay by over half a day in some locations, a tremendous advance that allows hospitals to prevent delays for patients clinically ready to go home, treat more patients and improve the financial health of the system,” said Mudit Garg, CEO of Qventus. “HonorHealth recognizes the power of AI-based technology paired with behavior to enhance hospital operations.”
Using AI and machine learning, Qventus identifies potential issues or bottlenecks, and orchestrates a recommended course of action to staff that can affect the outcome, and manages accountability for continuous performance improvement. Rather than simply provide information, which most common hospital dashboards do, Qventus surfaces decisions to frontline staff and prescribes action to enable better, quicker decision-making with less administrative burden.
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“The primary role of our frontline staff is to provide patient care. The Qventus intelligent operations solution is designed to streamline the logistics of patient flow allowing staff to focus more of their time on direct patient care,” said Kim Post, HonorHealth’s EVP, Chief Operations Officer. “Qventus impressed us from the start with their unique understanding of specific times and actions when patient surges begin, and insights on how to manage them.”
HonorHealth will initially launch Qventus in its inpatient and emergency departments across three hospitals Deer Valley Medical Center, John C. Lincoln Medical Center and Scottsdale Shea Medical Center.
Health systems throughout North America have deployed Qventus technology, including Fairview Health Services, the Mercy health system, NewYork-Presbyterian Hospital and SCL Health.