Reciprocity Introduces ZenMaster Customer Program

By AIT News Desk On Jan 22, 2021

New Opportunity for ZenGRC Power Users to Gain Access to Unique Benefits Designed to Enable their Success

Reciprocity, the company behind the industry-leading information security risk and compliance solution ZenGRC, introduced the ZenMaster customer program, created to reward customers who are actively engaged with Reciprocity and provide new opportunities for customers to connect with one another. Through participation in the ZenMaster program, ZenGRC customers will gain valuable knowledge on how to maximize their infosec risk and compliance programs, tapping into best practices from other users as well as Reciprocity’s team of GRC experts.

“Customers like to learn from one another on solution implementations and how challenges are addressed. Often customers are also looking for ways to build their own personal brand or increase their knowledge on risk and compliance. ZenMaster was designed to create and facilitate these opportunities for our customers.”

“At Reciprocity, we prioritize engaging with our customers every bit as much as we prioritize the solutions and services we provide,” said Rob Schmeltzer, Vice President of Customer Success at Reciprocity. “Our customers tell us they highly value opportunities to connect and learn from their peers and from Reciprocity experts. With the ZenMaster program, we’re creating a dynamic community that empowers ZenGRC users to increase their knowledge, skills and success.”

ZenGRC is a cloud-based, end-to-end infosec risk and compliance management platform designed to help CISOs tame today’s complex data universe for mid-market and large enterprises alike. By joining ZenMaster, ZenGRC users gain access to unique networking and learning opportunities and earn complimentary time with Reciprocity’s GRC experts. Membership opens up a variety of ways for customers to share their experiences with fellow ZenGRC users, offer feedback on solutions and services, share input on roadmaps and directly connect with Reciprocity leadership.

ZenMaster participants enjoy exclusive opportunities including:

Quarterly user group events
Executive advisory board participation
Dedicated ZenGage Slack channel
Monthly ZenReport newsletter

“Building a strong and vibrant customer community helps maximize the value our customers gain from ZenGRC,” said Jenny Victor, Vice President of Product and Customer Marketing. “Customers like to learn from one another on solution implementations and how challenges are addressed. Often customers are also looking for ways to build their own personal brand or increase their knowledge on risk and compliance. ZenMaster was designed to create and facilitate these opportunities for our customers.”