Rewind announced the launch of Protection Suite for the Shopify platform. This new app allows merchants to catch mistakes, detect threats, and prevent data disasters before they become lost sales. The new software bundle includes Rewind Backups, the top-rated backup and recovery software for Shopify stores.
“Shopify merchants face never-ending challenges of keeping a store up and running,” says Mike Potter, CEO & Co-Founder of Rewind. ”Rewind’s new Protection Suite enables e-commerce teams to stay focused on their customers and products, rather than worrying about downtime and lost sales.”
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Mistakes, downtime, and cyber-threats can cause big losses for Shopify merchants. In particular soft downtimes, where a store seems to be online, but crucial workflows like checkouts or 3rd-party app integrations are disrupted. Research shows that 32% of customers will not return to a brand, after just one bad experience. The longer it takes a merchant to rectify mistakes and get the store fully functional again, the higher the costs. Rewind’s Protection Suite helps merchants take a proactive approach to protect their store, and is comprised of four specific tools:
- Backups: Recover your store data instantly using automated, comprehensive, and real-time backups
- Monitor: Detect disruptions to your critical website flows and the services you rely on, as they happen
- Staging: Safely test changes to themes, apps, and code before pushing changes live
- Alerts: Get alerted when suspicious changes are made to your Shopify products
“Protection Suite is definitely next-level; it represents a whole new generation of apps for Shopify merchants,” said Paul Rosenwald, Director of Business Development at SeaMonster Studios. “Knowing you have your data backed up is critical, but catching issues in real-time and resolving them before they turn into problems is amazing!”
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