FedEx ‘SME Connect’ Empowers Small Businesses to Leverage Global E-commerce Opportunities

FedEx Express, a subsidiary of FedEx Corp. and the world’s largest express transportation company, launches the fifth edition of ‘SME Connect’, as a part of its ongoing commitment to support the growth of small and medium enterprises (SME) in India. The virtual ‘SME Connect’ series is a thought leadership and knowledge sharing platform for SMEs to interact with industry and subject matter experts for solution-oriented discussions that benefit their business.

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According to a Morgan Stanley report, the Indian e-commerce industry is expected to reach $200 billion by 2027[1]. On an average India adds 40 million new internet users every year[2], this coupled with increased smartphone penetration and improved digital payment infrastructure have been a catalyst in driving e-commerce sales, which was further accelerated with the onset of the pandemic.

Global cross-border commerce is fast emerging as the next big growth opportunity for the Indian e-commerce industry. According to a recent survey by PayPal India, 94% medium small and micro enterprises (MSMEs) recognized that transcending borders results in growth and are making cross-border trade a business priority[3].​

Seeking to connect SMEs with the immense opportunities that lie ahead, the virtual FedEx SME Connect session focused on ‘Cross-Border E-commerce’, includes industry thought leaders sharing business insights on e-commerce trends, opportunities, and challenges. The session highlights the importance of building supply chain resilience, technology enablement, and deciphering regulatory requirements.

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Mohamad Sayegh, Vice President, India Operations for FedEx Express said, “FedEx plays an important role in connecting SMEs to a world of possibilities through the strength of our global network, tailored solutions, and valued-added services. We are delighted to launch the fifth edition of the SME Connect series, focused on the booming e-commerce industry in India.”

“The Indian e-commerce industry is growing at an exponential rate with cross-border sales being a key contributor. FedEx empowers SMEs in India to expand their e-commerce capabilities to new markets and grow their customer base. “SME Connect” provides a great knowledge-sharing platform for SMEs to gain insights on accessing global opportunities.” added Sayegh.

FedEx has a long history of supporting entrepreneurs and small businesses and is committed to helping them succeed. FedEx Express recently enhanced its cross-border e-commerce capabilities in India with FedEx International Connect Plus (FICP), and FedEx International Priority Express (IPE) to help SMEs achieve their global ambition.

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