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Syncron Strengthens Capability With SnapLogic’s Generative AI Integration

Syncron selects SnapLogic to provide best-in-class generative integration capabilities to customers, driving increased ROI and decreased implementation time against a challenging landscape marked by soaring inflation.

Syncron, a global leader in intelligent service lifecycle management (SLM) SaaS solutions, selects SnapLogic, the leader in generative integration, to provide best-in-class integration capabilities to customers. Against a challenging landscape marked by soaring inflation, this partnership reflects Syncron’s commitment to enhancing its customers’ experiences and delivering tangible benefits, including reduced implementation timelines and improved returns on investment (ROI).

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Syncron offers a connected suite of SaaS solutions through its Connected Service Experience (CSX) Cloud platform, an industry-leading, AI- and ML-driven platform built to help manufacturers and service organisations transform their approach to SLM (Service Lifecycle Management Solutions). Syncron CSX Cloud helps manufacturers and service organisations optimise parts inventory to achieve a more connected, reliable, profitable and customer service-focused aftermarket business.

The partnership with SnapLogic empowers Syncron to better streamline the integration process for its customers.

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By leveraging SnapLogic, Syncron can now provide customers with a broader range of integration capabilities, saving significant time and costs that would otherwise be incurred if it had to develop these capabilities internally. Syncron customers can experience significant benefits, including:

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  • Saving valuable time as they no longer rely on technical integration specialists who are often burdened by a perpetual backlog of IT tickets.
  • Witnessing substantial cost savings by transferring critical data from legacy systems and retiring them, all made possible through a modern integration platform.
  • Generating revenue by democratising access to information via SnapLogic’s pioneering natural language prompts, which enable non-technical users to create integrations using everyday language and eliminating the need for extensive coding experience.
  • Gaining a competitive edge in generating new revenue streams by enhancing efficiency, streamlining processes and accelerating the creation of new products and services.

Cole Sutter, COO, Products at Syncron, said: “We’re thrilled to partner with SnapLogic. The leader in generative integration brings more than 10 years of tested and proven integration capabilities to the Syncron CSX Cloud. It’s allowed us to not only provide best-in-class integration capabilities to our customers but has also given us the ability to better utilise our partners for implementations and support. With SnapLogic, we expect to see decreased implementation time and increased ROI for our customers.”

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Jeremiah Stone, Chief Technology Officer at SnapLogic said: “We are proud to join forces with Syncron to deliver cutting-edge generative integration capabilities that are a game-changer in the face of economic uncertainties. This collaboration isn’t just about providing best-in-class integration capabilities – it’s about future-proofing businesses and enabling them to thrive in a rapidly changing digital environment. We look forward to working closely with Syncron to not only meet but exceed the expectations of their customers, driving increased ROI and decreased implementation time.”

SnapLogic has been making significant strides across the APJ region as the demand for AI-led integration intensifies, with the recent hiring of former AWS exec Matt Moore as Head of Alliances, APJ, and the groundbreaking release of SnapGPT, the first generative integration solution to use AI and a large language model to help organisations integrate and automate faster.

Serving notable global brands and recognised APJ companies like George Weston Foods, The Reece Group, Abano Healthcare, Box, Adobe and Pact Group, SnapLogic continues to reinforce its position as a leader in the industry, attracting top talent to further drive innovation and success.

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[To share your insights with us, please write to sghosh@martechseries.com]

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