TCG Process, a global technology company, with headquarters in Switzerland and 11 subsidiaries around the world, has announced a partnership with the RBC Group, a leading Australian managed print technology solutions provider and member of HP’s global alliance board with 3,000 managed services customers in Australia.
This partnership will integrate the TCG Process intelligent document processing (IDP) platform, DocProStar, with RBC’s cloud automation platform Docs2me, which connects multi-function devices in SME businesses to automated business processes including financial, mailroom and form processing. RBC will also leverage DocProStar to automate high volume, complex business applications, such as l****, claims, and onboarding for enterprise customers. RBC selected TCG for its functionality and scalability, enabling new business process management and mobile capture features.
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The integration of these solutions will significantly bolster the features of RBC’s automation platform to eliminate the manual handling of documents in applications. The outcome will be a unified, powerful and user-friendly experience.
“Partnering with TCG Process allows us to provide even greater value to our customers. For us it is about how to provide a superior customer experience through productivity, reduced costs and outcomes for our clients. Adding this solution to our platform does that,” said Michael Manton, General Manager, RBC Group.
“After a year-long search for a fitting IDP solution, TCG Process was the standout choice to enhance RBC’s automation offering,” said David Wheeler, RBC Group Managing Director.
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TCG Process launched a subsidiary in Australia in 2020 with a focus on insurance, banking and business process outsourcing markets, working through partners in these verticals.
“We are excited to work with RBC Group to deliver automation to both enterprise and small & medium enterprise organisations to increase competitiveness locally and globally. RBC brings considerable experience, skills and a loyal customer base,” said Frank Volckmar, Managing Director at TCG Process Pty Ltd.
TCG Process Chief Executive Officer Arnold von Bueren stated the company’s partnership with RBC Group would benefit customers around the globe.
“Our team is proud to enter this strategic partnership with RBC Group, which is based on shared values and a passion for creating value for customers. With a proven record of great leadership, RBC’s skilled team has a strong international reputation,” said Mr. von Bueren.
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