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Toyota Insurance Spain Selects Sapiens for Total Core Digital Transformation

Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced they signed an agreement with Toyota Insurance Management Spain (Toyota Seguros) with the aim of transforming and modernizing its business. As such, Toyota’s insurer will be implementing Sapiens DianaSuite to manage the core of its insurance offering.

DianaSuite is a Sapiens solution developed especially for the Property & Casualty market in Iberia. The platform provides a 360º view of the customer that promotes customer loyalty and engagement. Through its digital layer, it enables fluid communication with customers, including both end users as well as intermediaries and suppliers. It complies with all regulatory standards such as claims management agreements and integration with official bodies.

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The CEO of Toyota Insurance Management Spain, Marisa Sáenz Cobeño commented, “We have entrusted Sapiens with the technological solutions that will help us consolidate our digitalization strategy, whose primary goal is excellence in customer service, not only at the product level but also through the optimization of all the processes that affect our customers’ day-to-day experience. We know, because of the scope of the project and our experience working together on it, that we have chosen the right partner.”

DianaSuite is intended for insurers looking to digitally transform their business for the next generation by designing unique user experiences, optimizing production processes and core service management, and adding analytical capabilities to offer their customers excellent service. The software covers the entire non-life policy management cycle and offers 100% coverage for both life and non-life lines of business.

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Diogo Morales, Managing Director of Sapiens Iberia, added, “Sapiens is aware of the strategic importance of the project that Toyota Insurance Management is fulfilling, and we see that our solution will help them become more agile and competitive in the auto insurance business.”

DianaSuite works with a modular system and integrates with all components of the insurance company’s ecosystem, making it fully customizable. In addition, its cloud technology, and the possibility of being used on several devices at the same time, make DianaSuite a complete solution.

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