TuxCare Announces Strategic Partnership with Cybertrust Japan to Support Country’s AlmaLinux Users

Companies collaborate to efficiently offer world-class support for Japan’s vast prospective user base

Uniquely arms organizations with automated security patching, continuous compliance and minimal downtime

TuxCare, the enterprise solutions division of CloudLinux, announced a strategic partnership with Tokyo-based Cybertrust Japan Co., Ltd, a subsidiary of Softbank Technology Corp. Through the collaboration, Cybertrust Japan becomes the region’s exclusive reseller of TuxCare’s AlmaCare Enterprise Support for AlmaLinux OS users.

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“TuxCare is pleased to work closely with Cybertrust Japan, as the collaboration underscores the significant value and peace of mind that AlmaCare and our associated support options bring to organizations throughout Japan and elsewhere”

The partnership debuts amid Cybertrust Japan’s significant market share of pre-installed Linux distributions on industrial PCs and elsewhere. The company has gained significant expertise via its M****** LINUX offering, a free Red Hat Enterprise Linux clone specifically used in Japan as a CentOS Linux compatible distribution.

With CentOS Linux 7 set to end its maintenance updates on June 30, 2024, many organizations throughout Japan find themselves in need of a successor Linux OS and smooth migration planning. Cybertrust Japan and TuxCare will mutually cooperate, harnessing their proficiency and know-how by offering TuxCare’s unique AlmaCare support options beginning June 1, 2023.

With a maximum of 16 years of long-term support, the AlmaLinux Standard Support offering to be delivered through Cybertrust Japan provides package updates and security patches for AlmaLinux OS and technical support in Japanese to enable long-term operation of Linux system environments. Additionally, by purchasing a separately available option, customers can choose to receive live patches that enable kernel updates without shutting down the OS, and support for FIPS 140-3, the latest information processing standard developed by the National Institute of Standards and Technology (NIST).

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AlmaCare Enterprise Support for AlmaLinux provides the following options for users in Japan:

• AlmaLinux Standard Support – Offers up to 16 years of guaranteed vulnerability coverage for all packages as well as fault analysis and technical support in Japanese.

• AlmaLinux Live Patching Option – Kernel patching without rebooting the OS and dedicated management screen provided. Available with a required AlmaLinux Standard support contract.

• AlmaLinux FIPS 140-3 Support Option – Available with a required AlmaLinux Standard support contract.

“TuxCare is pleased to work closely with Cybertrust Japan, as the collaboration underscores the significant value and peace of mind that AlmaCare and our associated support options bring to organizations throughout Japan and elsewhere,” said Jim Jackson, CRO and President of TuxCare. “Additionally, the ability to use live patching services requiring zero downtime brings welcomed efficiency and security to the region’s users.”

“We are thrilled to announce our partnership with CloudLinux to provide long-term support for AlmaLinux users in Japan,” said Yasutoshi Magara, President and CEO of Cybertrust Japan. “This collaboration ensures that Japanese AlmaLinux customers receive security patches and updates promptly. We are committed to strengthening our partnership with CloudLinux to expand support services in the Asian market and contribute to developing a safe, secure, and reliable operating system in the region.”

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