UBX Cloud Provides “Soft Landing” For Rackspace Technology Clients During Email Outage

UBX Cloud is providing emergency migration services to Rackspace Technology customers worldwide who are impacted by recent ransomware attacks. Rackspace Technology Inc., a global cloud service based in Texas, confirmed this week that their hosted Microsoft Exchange servers have undergone a ransomware attack, leaving global customers in the dark since.

“For this incident especially, customers who count on email to conduct daily operations were left in an extremely difficult position,” said Ian Model, UBX Cloud Operations Manager. “We aim to lessen that burden and assist companies in finding a soft cloud to land on.”

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With multiple investigations and groups under stress, UBX Cloud is happy to assist in relieving pressure felt by the attack. Rackspace announced Wednesday that their internal security team is working alongside a “leading cyber defense” team to investigate the issue thoroughly, reported on their system status page.

“Our dedicated and experienced cloud engineers have been working tirelessly to assist MSPs, Enterprises, and small businesses migrate email services to UBX Private Hosted Exchange servers and Microsoft Office Exchange Online to resume normal business function,” Model said.

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