New case study from Nucleus Research highlights benefits of Conga Apttus CPQ software to streamline business process automation
Conga, the leader in digital transformation for commercial operations, announced a 141 percent ROI for its customer Extreme Networks, with payback in 9.6 months. The case study, published by Nucleus Research, found that Conga’s Apttus CPQ solution reduced the time it took Extreme Networks to generate a quote from three days to 20 minutes while also reducing the time to provide a quote estimate from four hours to 10 minutes. Additionally, overall employee productivity increased by 15 percent with Apttus CPQ’s automated quote generation and features capable of managing multi-tiered pricing channels.
“With the foundational capabilities implemented with Apttus CPQ, Extreme Networks is now able to make giant leaps forward in the handling of its service and subscription business, knowing the underlying system can support our future growth needs,” said Rob Rosa, Senior Vice President of WW Service Sales at Extreme Networks.
Recommended AI News: Opinion: Dealing With the Deadly Concoction of Disease and Disaster
Key benefits highlighted in the case study include:
- Increased employee productivity: With Apttus CPQ, employees at Extreme Networks shorten the time to quote and improve price management across multi-tier channels to increase productivity by 15 percent.
- Reduced time-to-quote: Apttus CPQ decreased the time to generate a large quote from three to four hours to 20 minutes, resulting in increased customer satisfaction and profits as renewal rates continued to climb.
- Cost savings: Apttus CPQ enhancements related to auto co-terming and auto-generation helped Extreme Networks get quotes pre-generated for approval and submission, relieving the need for multiple offshore SFDC administrators and employees.
“Extreme Networks’ deployment of Apttus CPQ highlights the necessity of exploring alternative solutions even when facing the intimidating costs associated with switching, implementing, and training for a new system,” said Nick Grizzell, analyst at Nucleus and author of the report. “With Apttus CPQ, Extreme Networks’ teams took the solution to production out of the box with powerful tools to aid in time savings and cost efficiencies.”
Recommended AI News: 5 Ways Smart Cities Can Defend Against Pandemics
“Businesses today don’t have time to spare because buyers want quotes in near real-time,” said Eric Carrasquilla, SVP of Product at Conga. “When you can give a quote faster than the competition, you have the advantage. Apttus CPQ helps organizations achieve commercial excellence by empowering sales teams to sell more effectively with less time.”
Extreme Networks develops and manufactures network infrastructures and network software powered by the cloud, machine learning (ML), and artificial intelligence (AI) to bring network management, security, and access controls, and analytics to a diverse group of users. The company is headquartered in San Jose and has locations across the globe.
Recommended AI News: Pretected Reveals The Most Popular Cars In America For 2020
Comments are closed, but trackbacks and pingbacks are open.