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Zoom Unveils Platform Evolution; Launches New Packaging and Translation Feature

  • Zoom One is a new offering that brings together options for persistent chat, phone, meetings, whiteboard, and more into a single, secure and scalable package
  • All-new translation feature allows meetings to be translated between English and any of the 10 languages, or from those languages into English

Zoom Video Communications, Inc.  unveiled the latest evolution of its communications platform with the introduction of Zoom One, a new offering that brings together persistent chat, phone, meetings, whiteboard, and more into secure and scalable packages. Additionally, Zoom also launched an all new translated and multi-language captions feature.

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“Simplicity is at the core of everything we do. As the Zoom platform has evolved from a meeting app to a comprehensive communications platform, it was clear that introducing new packaging like Zoom One was the next step in the company’s evolution,” said Greg Tomb, President, Zoom. “By bringing together chat, phone, meetings, whiteboard, and more in a single offering, we are able to offer our customers solutions that are simple to manage, so they can focus on business issues that matter most.”

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“Businesses continue to realize the time and cost saving a single provider can offer. According to Omdia’s latest end user survey, 40% of organizations are prioritizing investments around eliminating multiple cloud-based UC solutions that may be deployed within their organizations,” states Brent Kelly, Principal Analyst, Omdia Research. “The need to simplify business operations is a market trend that we see as being increasingly important, and Zoom One’s tiered bundles and common management console aligns well to this customer demand.”

Zoom One’s intuitive experience
Purpose-built to work together, Zoom One’s intuitive experience offers customers the choice between six tiered offerings according to their business needs.

  • Zoom One Basic provides free 40-minute Zoom Meetings for up to 100 attendees, persistent Zoom Chat for team messaging, limited Zoom Whiteboard for synchronous and asynchronous work, and real-time transcription.
  • Zoom One Pro provides everything Zoom One Basic offers without Meeting time limits, plus cloud recording.
  • Zoom One Business provides everything Zoom One Pro offers, plus Zoom Meetings for up to 300 attendees and unlimited Zoom Whiteboards.
  • Zoom One Business Plus provides everything Zoom One Business offers, plus Zoom Phone Pro with unlimited regional calling and Zoom’s all-new translation feature.
  • Zoom One Enterprise and Zoom One Enterprise Plus provide everything Zoom One Business offers with larger meeting capacity and additional features, like Zoom Webinars, to help modern businesses scale. Zoom One Enterprise Plus also includes Zoom Phone Pro with unlimited regional calling.

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[To share your insights with us, please write to sghosh@martechseries.com]

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