Industry Leading Manufacturer Boosts Compliance, Improves Employee Experience With UKG Pro

UKG, a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, announced that ProcessBarron, one of the world’s leading industrial equipment manufacturers, is taking advantage of UKG Pro Recruiting and UKG Pro Onboarding to simplify compliance and is using the UKG Pro mobile app to transform the employee experience.

“We are pleased that ProcessBarron has been able to achieve such wide-ranging improvements and has made our HCM technology an integral part of its operations.”

ProcessBarron is one of the few companies in the United States specializing in the design, manufacture, installation, maintenance, and repair of air-handling and materials-handling equipment. The company had struggled with the way its payroll service bureau handled its complex workforce structure. A majority of ProcessBarron’s employees work in the field, supporting the company’s products and services in use at cement/lime plants, steel mills, pulp and paper mills, and all types of utilities. Employees are often hired directly at a job site, work part time, and travel to various locations as work becomes available. The company’s manual processes included paper checks, paper-based authorizations for activities like PTO, and no visibility for employees or managers into HR information. ProcessBarron sought an HCM solution that could modernize its processes and meet the company’s special HR needs. It selected UKG Pro (formerly UltiPro), launching key products and functionality.

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“UKG Pro Recruiting and Onboarding have transformed the way we manage our new hires,” said Christina Goins, compensation and benefits manager at ProcessBarron. “Before UKG Pro, employees hired on-site could be working for several days before their paperwork was received by our office. With UKG Pro, candidates at the job site can use their phones to click on our Careers page and complete the application. Information entered into our recruiting database moves electronically into our onboarding workflow, enabling the process to be completed within an hour.”

Goins noted that, in addition to compliance, the company is able to gain more information about its employees by expanding the number of required fields in the application. Furthermore, once an individual is hired, UKG Pro is providing major improvements to the employee experience.

“The UKG Pro mobile app and direct access have revolutionized the way employees think about their jobs,” said Goins. “Although many of our employees have been with us for more than 20 years and aren’t accustomed to new technology, more than half of our employees adopted the mobile app within the first year of launch. Employees look at their paychecks electronically, enter their direct-deposit information, and update their addresses—all within the app.”

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Goins reported that managers are also taking advantage of the new visibility offered by UKG Pro.

“We’ve empowered our managers with access to their teams’ information,” said Goins. “Long gone are the one-off email requests for salary information or job history. Now, managers can not only see key data, but can also make updates—such as changes to job titles—with the push of a button.”

“The evolution of modern manufacturing is not solely driven by process improvements on the factory floor. Digital transformation strategies must equally prioritize critical enhancements to people operations as a means to competitively recruit, retain, and motivate a high-performing workforce. UKG Pro has the ability to make a positive impact throughout an organization—in HR, for managers, and for frontline employees,” said Chris Phenicie, chief sales officer, mid-market and strategic, at UKG. “We are pleased that ProcessBarron has been able to achieve such wide-ranging improvements and has made our HCM technology an integral part of its operations.”

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