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RingCentral Opens Innovation Centers in India

Amazon and OYO veteran Anil Goel joins as Vice President of Engineering and India General Manager

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, announced plans to open two new innovation centers in India. The centers, which will be located in Bangalore and Gurgaon, will undertake research and development for RingCentral’s suite of products. This is the latest stage of the company’s global expansion and it expects to hire top talent in India. The company also announced that Anil Goel has been appointed as Vice President of Engineering and India General Manager. Goel was most recently Global Chief Technology and Product Officer at OYO Hotels and Homes, and previous to that, was at Amazon as Head of Engineering of Customer Returns and Reverse Logistics Business.

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“RingCentral is expanding rapidly to help bring the benefits of cloud-based business communications to customers around the world,” said Nat Natarajan, executive vice president of products and engineering at RingCentral. “Finding and attracting the very best engineering talent is critical to our business. Our expansion into India is a strategic priority and we are excited to have Anil join us to lead development of our operations there.”

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Goel joins RingCentral from OYO, a technology driven chain of hotels and homes, where he helped drive exponential business growth within five years. He built a technology-first culture and innovation team of over 1,000 people across the world and transformed the company to a leading, tech-driven hospitality chain with a global presence in over 80 countries. Prior to his time at OYO, Goel was the Head of Engineering of Customer Returns and Reverse Logistics Business at Amazon where he led their overall technology strategy, architecture, development, and technical operations and launched a number of customer experience innovations.

“I am excited to join the company that is leading the work from anywhere movement. RingCentral is at the forefront of the massive shift toward new work styles, including remote and hybrid workforce models,” said Goel. “I look forward to establishing RingCentral’s operations here in India, with a focus on recruiting top talent to join our growing innovation team as we focus on enabling businesses to communicate and collaborate with their customers, partners, and employees globally, from anywhere.”

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