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Cadence Bank to Implement Black Knight’s Advanced, Integrated, End-to-End Technology Infrastructure to Support Its Entire Mortgage and Home Equity Origination and Servicing Business

Will Use Empower LOS, MSP Servicing System and Multiple Integrated, Digital Solutions

– Cadence Bank has chosen Black Knight for its full suite of integrated origination and servicing solutions, including the Empower loan origination system and MSP servicing system

– End-to-end functionality, automation tools and proven support for regulatory compliance were key factors in Cadence Bank’s selection of Black Knight’s solutions

– Cadence Bank can realize exponential value in leveraging multiple Black Knight solutions across the enterprise, including origination, servicing, default and data and analytics

Today, Black Knight, Inc. announced that Cadence Bank, a full-service, regional bank based in Atlanta, has selected Black Knight’s integrated, end-to-end origination and servicing technology solutions to support its entire mortgage and home equity business, expand its current functionality, and boost operational efficiencies. Cadence Bank will see the significant, cumulative benefit that comes from leveraging multiple, seamlessly integrated Black Knight solutions with embedded data and analytics to support every stage of the mortgage and home equity origination, servicing and default life cycles.

“Black Knight’s reputation as a leader in innovation and customer support was instrumental in our decision-making,” said Sharon Geib, president, Cadence Bank Mortgage Division. “The company’s origination and servicing technologies are truly best-in-class, and its solutions have a proven history of supporting regulatory compliance. We’re looking forward to benefitting from seamless, end-to-end integration between our origination and servicing systems and leveraging these tools to provide an enhanced customer experience.”

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Cadence Bank will use Empower, a comprehensive loan origination system (LOS), to support both its mortgage and home equity business, helping electronically originate, process, underwrite and close l**** on a single platform. The Empower system’s advanced capabilities are designed to automate processing of many time-consuming tasks based on the lender’s configuration without the need for constant human intervention – often referred to as “lights-out processing.” The LOS actively monitors for key data changes or specific parameters that were created by the lender – and triggers both automated or manual tasks to be completed based on configurable logic, when appropriate.

Empower has many integrated capabilities that help to accelerate origination productivity through technology. Integrations include a comprehensive, modern product, pricing and eligibility engine and a digital point-of-sale solution that enhances the mortgage application process for both borrowers and loan officers. Black Knight’s digital close solution – with eDelivery and eSigning capabilities – continues to support that enhanced borrower experience through closing. Black Knight is also providing machine-learning technology for document classification and indexing; a fee service to help mitigate the risk associated with tolerance c****; property tax data; automated compliance validation testing; and an actionable intelligence solution that delivers instant access to information from multiple data sources to help forecast and monitor pipeline, productivity, cycle time and pull-through.

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Cadence Bank will also leverage a number of Black Knight servicing solutions, including the leading MSP servicing system, which offers advanced, scalable, end-to-end functionality to help mortgage servicers of all sizes manage their operations – including payment processing, escrow administration, customer service and default management. MSP will help Cadence Bank boost efficiency, reduce operating costs and improve risk mitigation. Currently, the MSP system is used to service approximately 36 million active l****.

“We remain focused on providing innovative and integrated solutions that bring tangible benefits to our clients, and we’re pleased that Cadence Bank will now be reaping the benefits of these solutions across the enterprise,” said Joe Nackashi, president of Black Knight. “By leveraging Black Knight’s end-to-end capabilities throughout the loan life cycle, Cadence Bank will maximize the value of its technology investment and be competitively positioned to enhance financial growth, increase operational efficiency and reduce risk.”

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