LeadingReach Introduces Analytics Tool to Help Healthcare Organizations Turn Data Into Actionable Insights for Improved Care Delivery

LeadingReach, Healthcare’s Connected Network, announces LeadingReach Analytics, a data visualization tool that unlocks a new set of key care coordination throughput metrics for value based organizations, specialty practices, ancillary services and health systems. LeadingReach Analytics provides organizations real-time visibility into network utilization data resulting in the ability to analyze referral trends, establish benchmarking standards, and deliver practice-specific specialty provider scorecards.

For the first time, healthcare organizations can monitor and manage critical throughput metrics for care coordination, referral management, and appointment scheduling. LeadingReach Analytics produces a specialty provider scorecard that provides a data-driven foundation for meaningful collaboration between provider networks, payors and healthcare executives.

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The scorecard metrics include:

• Referral to Response ratio (RTR): The percentage of referrals that have been confirmed as received in relation to the total number of referrals sent
• Average Hours to Response: The average time measured in hours from when a referral is sent to when a confirmation response is received
• Referral to Appointment ratio (RTA): the percentage of patients who scheduled an appointment in relation to the total number of referrals
• Average Days to Scheduled: The average time measured in days from the date the referral was sent to the date the appointment was scheduled
• Average Days to Appointment: The average time measured in days from the date the referral was sent to the date of the scheduled appointment

“We’re excited to empower healthcare organizations with meaningful and impactful data that provides insights and accountability to address delays in care and coordination inefficiencies that need to be addressed,” said Curtis Gattis, CEO and co-founder of LeadingReach. “Now more than ever, both fee-for-service and value-based care providers understand the importance of leveraging technology to enhance patient experience, reduce costs, and improve operational efficiency.”

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Analytics is supported by LeadingReach’s Enterprise Development Team whose decades of expertise working in leadership roles across ACOs, health systems, and large specialty groups help advise and shepherd organizations looking to move away from the fax machine and digitize workflows in order to build high performing and accountable networks of providers. In-depth knowledge of referral management best practices and data analysis coupled with industry trends and benchmarking data creates a hands-on consultative approach to solving care coordination challenges unique to each organization.

“Having full visibility into patient flow allows us to easily identify areas where we can strengthen even more our commitment to getting patients where they need to be as quickly as possible,” said Ed Helvig, Patient Access Manager of Central Ohio Primary Care Physicians. “LeadingReach Analytics and their enterprise development team provide easy-to-read actionable insights that allows us to make data driven decisions toward improving our care coordination efforts.”

LeadingReach continues to strengthen their value to health care organizations by approaching care coordination from a holistic perspective. By creating a nationwide network of more than 150,000 providers across over 40,000 organizations, millions of referrals annually have been digitally sent, received, and managed saving time and increasing productivity by reducing the need for faxing and phone calls. LeadingReach becomes the system or record for all referral management activities which provides organizations with extensive reporting and analytics tools to evaluate the performance of their referral network and ensure patient care is kept on track and their operational and financial goals are achieved.

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