Paperless Parts, a vertical SaaS platform driving automation throughout the manufacturing value chain, announced the opening of its new office in Encinitas, California. The company, headquartered in Boston, has tripled in size over the last 15 months and employs nearly 150 people with aggressive hiring plans throughout 2023. Expanding its west coast presence will be critical as the company aims to better support manufacturers that service Southern California’s thriving aerospace industry.
AI ML in Marketing: AI and Big Data Analysis Used to Find Brands’ Emotional Connection
“Customer support at Paperless Parts has always been top-notch, but having a local time zone presence ties Paperless Parts closer to our local manufacturing community where we can further benefit from the new features and technologies the company is releasing. It can only go up from here”
“I’m very proud of our team’s successes and the momentum we’ve built. In the last year alone, we added over 170 new customers, hired across every department and continued to execute against a high impact and meaningful product roadmap,” said Jason Ray, Co-Founder and CEO of Paperless Parts. “The west coast represents one of our fastest growing market segments, with a heavy concentration of shops that serve the aerospace industry. We want to ensure that those customers receive the best possible Paperless Parts experience and are able to capitalize on the growing demand for their products. In addition, as someone who was stationed on 32nd street, I’m excited to tap into the veteran community coming out of Camp Pendleton and Naval Base San Diego as we scale out our team in this new office.”
Browse The Complete News About AI : Anari AI Launches Thor X to Enhance Cloud-based 3D Applications
Paperless Parts has continued to execute against its aggressive growth plans over the past 12 months including:
- Raising Series B, led by OpenView
- Expanding its Board of Directors and Advisors with the additions of Jim Baum, Ross Beistman, and Christina Luconi
- Key Hires, including Sarah McAuley, Chief Marketing Officer, Beau Blinder, Director of Product, Matt Miles, VP of Finance, Jon Dorr VP of Solutions and Services, and Ken Cowan, VP of Product-Led Growth
- Announcing partnership with ECI Software Solutions to further streamline operations for job shops and contract manufacturers
- 95+% customer retention
“Customer support at Paperless Parts has always been top-notch, but having a local time zone presence ties Paperless Parts closer to our local manufacturing community where we can further benefit from the new features and technologies the company is releasing. It can only go up from here,” said Hernan Ricaurte, President of Ricaurte Precision.
Future of AI-driven Customer Relationship: Microsoft’s Viva Sales and the Future of AI-driven Customer Relationship and Experience Management
[To share your insights with us, please write to sghosh@martechseries.com]
Comments are closed.