SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers

SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management consulting firm, to provide Italian-based and international companies operating in the Italian market with exceptional customer insights and business outcomes.

The alliance brings together SANDSIV’s cutting-edge technology and Strategic Management Partners’ expertise in strategy, operations, and transformation to deliver a joint offering that will help companies to better understand their customers’ needs, preferences, and behaviors. By seamlessly integrating AI-powered VoC & CXM platform sandsiv+ and Strategic Management Partners’ industry-specific knowledge and consulting services, customers will gain a holistic view of their customer experience and journey, as well as actionable insights and recommendations to improve their performance and ROI.

Read More: ChatGPT Won’t Replace Your Marketing Job, But it’s Critical to Leverage for Success

The joint offering will deliver a range of key benefits, including deeper customer understanding and engagement, increased customer loyalty and retention, higher customer lifetime value and revenue, improved operational efficiency and cost savings, and enhanced brand reputation and differentiation. The offering is available to customers across various industries, such as energy, utilities, financial services, telecommunications, and healthcare, among others.

With this alliance, SANDSIV and Strategic Management Partners are poised to revolutionize the way companies approach customer experience, enabling them to stay ahead of the competition and thrive in today’s rapidly evolving business landscape.

Latest Insights: Is Customer Experience Strategy Making or Breaking Your ‘Shopping Festival’ Sales?

[To share your insights with us, please write to sghosh@martechseries.com]