Technology Dixa Discover Unlocks the Power of Customer Service Data to Drive Growth AIT News Desk Nov 10, 2022 Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage customer service data…
Machine Learning Aplazo Acquires Sensai Metrics to Help Brands Capture Next-Gen Consumers AIT News Desk Oct 17, 2022 Aplazo, the first omnichannel buy now, pay later (BNPL) platform in Mexico, announced that it has acquired Sensai Metrics, a software platform that…
Machine Learning McKinsey & Company Uses AI-Powered Intelligence to Deliver Customer-Centric Experiences with… AIT News Desk Oct 12, 2022 Marketing and sales teams have to connect with their consumers and buyers in entirely new ways. But disjointed data, complex tech stacks, and siloed…
SaaS ParkHub Acquires Fuzse AIT News Desk Aug 23, 2022 ParkHub, a leading provider of parking software and payments solutions, announced the acquisition of another Dallas technology company, payments…
Cloud GroupSolver, Inc. Raises New Funding Round to Accelerate Growth AIT News Desk Jun 1, 2022 GroupSolver has gained $2.5 million in new funding for product and team development led by Eterus Capital along with other existing investors…
Customer Experience Bairong’s New Precision Marketing Solution Empowers Financial Institutions to Make Data-Driven… AIT News Desk Apr 18, 2022 Bairong Inc, a leading independent AI-powered technology platform in China, announced that the Company has been granted a new patent for its smart…
Content AiThority Interview with Scott Brinker, VP Platform Ecosystem at HubSpot Sudipto Ghosh Mar 21, 2022 Hi Scott, welcome to our interview series. How have customer experience management benchmarks evolved during the pandemic? Effective content…
Sales and Customer Support dunnhumby Partners With SAP To Empower Retailers With Customer Insights AIT News Desk Jan 13, 2022 Partnership to help retailers integrate advanced customer insights into their marketing and merchandising programmes Demonstrates the importance of…
Customer Experience mParticle Launches Calculated Attributes Enabling Product Managers and Marketers to Quickly Generate… AIT News Desk Dec 8, 2021 mParticle, the largest independent Customer Data Platform, today announced the general availability of Calculated Attributes, enabling brands to turn…
Sales and Customer Support Demandbase Announces Collaboration with Microsoft B2B Customer Data Platform AIT News Desk Nov 8, 2021 Demandbase, a B2B go-to-market leader, announced it has been selected by Microsoft, along with its companies InsideView and DemandMatrix, to further…