Customer Insights

Bairong Inc, a leading independent AI-powered technology platform in China, announced that the Company has been granted a new patent for its smart…

Hi Scott, welcome to our interview series. How have customer experience management benchmarks evolved during the pandemic?  Effective content…

Partnership to help retailers integrate advanced customer insights into their marketing and merchandising programmes Demonstrates the importance of…

mParticle, the largest independent Customer Data Platform, today announced the general availability of Calculated Attributes, enabling brands to turn…

Demandbase, a B2B go-to-market leader, announced it has been selected by Microsoft, along with its companies InsideView and DemandMatrix, to further…

Contentsquare, the only complete experience analytics platform, is partnering with leading nutritional food company Huel to help drive the brand’s…

Hi Michael, please tell us about your current role and the team / technology you handle at Mapp. I’m the Vice President of Product and Marketing at…

The company’s Spring Innovation Release features new capabilities across its digital-first customer engagement platform. Khoros, award-winning…

Integration of Phrasee's technology with Braze's customer engagement platform allows customers to optimize brand language across email and push…

Enterprises can finally gain real-time, actionable intelligence across existing enterprise data silos, creating superior customer insights for…