Customer Insights

Hi Michael, please tell us about your current role and the team / technology you handle at Mapp. I’m the Vice President of Product and Marketing at…

The company’s Spring Innovation Release features new capabilities across its digital-first customer engagement platform. Khoros, award-winning…

Integration of Phrasee's technology with Braze's customer engagement platform allows customers to optimize brand language across email and push…

Enterprises can finally gain real-time, actionable intelligence across existing enterprise data silos, creating superior customer insights for…

Almost half of marketers and publishers are still searching for an identity graph solution Lotame, the leading global provider of data enrichment…

Customer engagement company Airship unveiled its real-time, bi-directional integration with Adobe Experience Platform. The pre-built integration…

Canvs, the leading customer insights platform for text analytics, announced an expanded partnership with Pilotly, the leading market research platform…

The fully integrated Identity Trust solution will include payments fraud and chargeback prevention, 3DS2 authentication, and access to Data on…

Topbox signs on leading brands in record third quarter, underscoring importance of omnichannel CX analytics in meeting customer expectations Topbox,…

TOPdesk, a global enterprise service management solution provider, announced that Sofie Drijver has joined the organization as chief marketing…