Meet BonBon – Nashtech’s Custom Intelligent Chatbot Solution!

Introducing BonBon, NashTech’s new intelligent chatbot solution! Combining the power of AI, RPA and intelligent automation, BonBon seamlessly integrates into your existing business processes. Use your data to unlock efficiency and take your business to unparalleled heights.

 NashTech, part of Nash Squared announced the launch of its intelligent chatbot solution and custom virtual assistant, BonBon from a perfect fusion of advanced cognitive technologies, generative AI, intelligent automation and robotic process automation (RPA), coupled with application engineering expertise, NashTech’s intelligent chatbot solution is an accelerator developed to enable easy deployment of with AI capabilities. The solution operates on Azure Cloud and uses other Azure Services for Cognitive Search, Open AI, Blob storage for document management and Tokens for User Chat (enquiry and response).

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“Living and breathing cutting-edge technologies, bringing the best out of each element is what makes BonBon different,” says George Lynch, Head of Technology Advisory at NashTech.

“Most companies face a huge number of repetitive tasks within their organisation, especially in first line and second line customer support. Our solution boasts multi-assistant support, OpenAI support, document understanding, API and RPA integration and is secured by Azure infrastructure making it reliable and accurate in delivering enterprise tasks.”

Key features harnessed when implementing this this solution include:

• Customisable – Any business with accurate data can customise and train BonBon to respond with information that is as good as the data she was fed into, only faster!
  
  
• Accessible – BonBon is available 24/7 to interact and support users leveraging multichannel and multilingual capabilities. 
  
  
• Secure: Although BonBon is secured by Azure infrastructure, the architecture can also be tailored to comply with client-specific security standards. For example, Azure Active Directory can be changed to Google Authentication, Azure Apps hosting can be changed to Amazon EC2 and Azure Blob can be changed to OneDrive. 
  
  
• Integrated: BonBon can be integrated easily with external systems, platforms or services via API.

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BonBon helps companies grow by accessing business documents, understands the content and can be trained to perform specific roles. BonBon is easy to use, easy to implement and with real-time insights, you can give your team more time on core responsibilities and critical tasks.

With the launch of BonBon, we have taken our knowledge and capability to a new level. We are proud of our technology capabilities and are confident in what we can offer to our customers. We hope you adore BonBon just as we do and if you’re interested to meet BonBon and get to know more, simply‥

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