To ensure enterprise customers gain the full benefits of ABBYY Digital IQ technologies and solutions, the company has promoted Chip VonBurg as Head of Strategic Customer Success. In his new role, VonBurg will lead a global team that supports customer relationships by coordinating onboarding processes, assessing customer feedback and engagement data, reporting on customer satisfaction, and promoting enrichment opportunities within existing key strategic customers.
Our proactive Customer Success Program will ensure clients efficiently deploy their ABBYY digital IQ solutions with the goal of exceeding their expectations. Chip’s technical expertise and leadership skills make him the ideal person to head this program.
“With more organizations wanting to leverage AI technologies to transform their business, we have received significant traction with our solutions that make the digital workforce smarter,” commented Jupp Stoepetie, Chief Marketing Officer at ABBYY. “Our proactive Customer Success Program will ensure clients efficiently deploy their ABBYY digital IQ solutions with the goal of exceeding their expectations. Chip’s technical expertise combined with his leadership skills make him the ideal person to head this program.”
Read More: Datameer X Accelerates Machine Learning Analytics and Increases Model Accuracy
“The ABBYY Strategic Customer Success Program strives to deliver maximum value to our key clients whereby our solutions can give digital workers the skills to understand enterprise content and processes,” said VonBurg. “My goal is to deliver tangible results with improved retention and renewal rates, and most importantly, provide an exceptional customer experience.”
Read More: GMEX Taps IBM Blockchain to Support Digital Assets
VonBurg has been in the document capture industry for nearly 20 years, and previously served as director of Professional Services and senior Solutions Architect at ABBYY. He understands the common challenges and needs customer have through his experience in these roles, and has deep knowledge in related technologies such as business process management, search, natural language processing and machine learning.
Read More: Chocolate Not Drugs the Future of Bitcoin Commerce
Scrap metal recycling and reclamation Ferrous metal recycling innovations Iron reclamation services
Ferrous material waste management solutions, Iron scrap sales, Metal recycling and recovery solutions
Copper waste reduction Copper scrap shipping Metal reprocessing and recovery
Copper cable recycling companies, Sustainable scrap metal practices, Copper scrap machining