Cloud Fusion Connect Unveils CCaaS Professional for Unparalleled Contact Center Success PR Newswire Jul 13, 2023 Fusion Connect, a leading global managed communication service provider (MCSP) and Microsoft Cloud Solution Provider (CSP), has launched CCaaS…
Technology ConnectPath CX is the Go to Cloud Contact Center as a Service Platform (CCaaS) to Replace Aging… PR Newswire Feb 24, 2023 CloudHesive, an Amazon Web Services (AWS) Premier Consulting Partner, with global headquarters in Fort Lauderdale, Florida and regional headquarters…
Technology Digerati Technologies’ Subsidiary NextLevel Internet offers Omni-Channel Client Engagement with the… AIT News Desk Dec 13, 2022 Digerati Technologies, Inc., a unified communications and cloud services (UCaaS) provider for the small to medium-sized business (SMB) market,…
Technology Vonage Contact Center as a Service (Ccaas) Solution Named a European Leader by Frost & Sullivan AIT News Desk Aug 16, 2022 Vonage’s achievements in the Frost & Sullivan CCaaS Radar are thanks to Vonage Contact Center - an intelligent, multi-tenant contact center…
Machine Learning Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center… AIT News Desk Aug 11, 2022 Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration: an…
Cloud The Only CCaaS Platform Built for Contact Centers by Experts in Contact Center Operations AIT News Desk Jun 21, 2022 7.ai Engagement Cloud natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and company…
Cloud Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio AIT News Desk Jan 21, 2021 Across its entire range of solutions, the Company now has over 4,400 Patents and growing.
Cloud UJET CCaaS Cloud Contact Center Unifies Enterprise Customer Data with Oracle Cloud CX Service AIT News Desk Jan 7, 2021 UJET CCaaS Cloud Contact Center Now Available on Oracle Cloud Marketplace for a Single Source of Truth and more Intelligent Customer Experience using…
News UJET CCaaS Cloud Contact Center Now Available on Oracle Cloud Marketplace AIT News Desk Jan 7, 2021 Ultra-Modern Contact Center Unifies Enterprise Customer Data with Oracle Cloud CX Service for a Single Source of Truth and more Intelligent…
Technology Glia Challenges Dated CCaaS Paradigm with Unified Interaction Management PR Newswire Feb 7, 2024 Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces…