New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce…

Astound Broadband, the 6th-largest U.S. Cable provider, and Intermedia Cloud Communications, a leading provider of intelligent cloud communications…

SuccessKPI, a leading, cloud-native, contact center customer experience insight and action platform provider, announced key findings such as, more…

Frost & Sullivan recognizes LiveVox for its single pane of glass view for agents, competitive total cost of ownership (TCO), and robust…

Genesys Cloud CX received among the highest scores for artificial intelligence, workforce optimization, self-service and outbound capabilities…

CloudHesive, an Amazon Web Services (AWS) Premier Consulting Partner, with global headquarters in Fort Lauderdale, Florida and regional headquarters…

Broadvoice, a provider of hosted voice, unified communications (UCaaS), omnichannel contact center (CCaaS) and SIP trunking services for small and…

UJET quickly transitions hundreds of GNC customer service agents across multiple locations onto its cloud platform to optimize the consumer…

CBTS maximizes contact center capabilities with CXsync, a cloud-based solution designed for innovative and flexible digital engagement between…

Strategic Training Program Qualifies Global Partners to Deploy UJET’s Award-Winning Contact Center Platform UJET, the world’s most advanced cloud…