What Is an Intelligent Virtual Assistant (IVA)? By 2025, the virtual assistant market size is expected to grow to $25.63 billion. An intelligent…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

The Integration Will Improve Customer Service via AI-driven Conversational Chat Automation  Kore.ai, one of the world's leading enterprise…

A team that trains together wins together! Did you know that more than 80% of routine managerial chores can be handled by chatbots and AI-based…

LivePerson a global leader in Conversational AI announced that its Conversational Cloud platform has been ranked first in the G2 Enterprise…

Orbita also on main-stage panel discussing transformation of the 'digital front door' through next-generation technologies that better serve the…

New Jersey-based health system using "next-generation" functionality to automate access and appointment self-scheduling for healthcare consumers…

Omniverse ACE Offers Developers of Games, Chatbots, Digital Twins, Virtual Worlds a Suite of Cloud-Native AI Models to Build and Deploy Interactive…

Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and…

Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The…