Microsoft Announcement: ChatGPT Now Available In Preview In Azure OpenAI Service

This week is just winding up perfectly with Microsoft’s confirming in its blog that ChatGPT’s preview availability in Azure OpenAI Service. Over 1000 customers will now have access to the most advanced AI models like Dall-E 2, GPT-3.5, Codex, and other large language models.

Since the launch, Microsoft has closely observed different scenarios that ChatGPT can use, like putting together suggested email text, summarising content, and even answering inquiries about software engineering.

Developers can now incorporate unique AI-powered experiences directly into their own applications with ChatGPT. These experiences can include enhancing current bots to handle unexpected questions, recapping call center conversations to enable faster customer support resolutions, creating new ad copy with personalized offers, automating claims processing, and more.

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Azure OpenAI and cognitive services can be integrated to produce business use cases that are appealing. You can utilize conversational language to retrieve knowledge bases from enterprise data using Azure OpenAI and Azure Cognitive Search, for instance.

ChatGPT is priced at $0.002/1k tokens. The b****** for all ChatGPT usage begins March 13th.

How Brands are Welcoming this Move

Microsoft is interested to see how companies like The Office Depot Corporation, Singapore’s Smart Nation Digital Government Office, and Icertis will continue to harness the power of Azure OpenAI and the ChatGPT model to achieve more:

The Office Depot (ODP) Corporation – Aims To Streamline Its Internal Operations And Drive Business Success

“The Office Depot (ODP) Corporation is excited to leverage the powerful AI technology of ChatGPT from Azure OpenAI Service, made possible through our collaboration with Microsoft. This technology will help drive continued transformation in our business, more effectively explore new possibilities, and design innovative solutions to deliver even greater value to our customers, partners, and associates. ODP is building a ChatGPT-powered chatbot to support our internal business units, specifically HR. The chatbot has been successful in improving HR’s document review process, generating new job descriptions, and enhancing associate communication. By utilizing ChatGPT’s natural language processing and machine learning capabilities, [The Office Depot Corporation] aims to streamline its internal operations and drive business success. Embracing this cutting-edge technology will help increase our competitive edge in the market and enhance our customer experience.”—Carl Brisco, Vice President Product, and Technology, The Office Depot Corporation.

Singapore’s Smart Nation Digital Government Office – Interact With These Powerful Models In More Natural And Intuitive Ways.

“Singapore’s Smart Nation Digital Government Office is constantly looking to empower our public officers with technology to deliver better services to Singaporeans and better ideas for Singapore. ChatGPT and large language models more generally, hold the promise of accelerating many kinds of knowledge work in the public sector, and the alignment techniques embedded in ChatGPT help officers interact with these powerful models in more natural and intuitive ways. Azure OpenAI Service’s enterprise controls have been key to enabling exploration of these technologies across policy, operations, and communication use cases.”—Feng-ji Sim, Deputy Secretary, Smart Nation Digital Government Office, under the Prime Minister’s Office, Singapore

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Icertis – Unlocking Insights Throughout The Contract Lifecycle

“Contracts are the foundation of commerce, governing every dollar in and out of an enterprise. At Icertis, we are applying AI to contracts so businesses globally can drive revenue, reduce costs, ensure compliance, and mitigate risk. The availability of ChatGPT on Microsoft’s Azure OpenAI service offers a powerful tool to enable these outcomes when leveraged with our data lake of more than two billion metadata and transactional elements—one of the largest curated repositories of contract data in the world. Generative AI will help businesses fully realize the intent of their commercial agreements by acting as an intelligent assistant that surfaces and unlocks insights throughout the contract lifecycle. Delivering this capability at an enterprise scale, backed by inherent strengths in the security and reliability of Azure, aligns with our tenets of ethical AI and creates incredible new opportunities for innovation with the Icertis contract intelligence platform.”—Monish Darda, Chief Technology Officer at Icertis.

Power of OpenAI with Azure’s infrastructure – Use Cases

Besides large as well as small organizations that are using Azure OpenAI Service to achieve their business goals, Microsoft has been making efforts to combine the strength of massive language models from OpenAI with Azure’s infrastructure built for AI to introduce new experiences across our consumer and business businesses. Here are a few examples:

• With its AI pair programmer, GitHub Copilot helps developers speed up code development by utilizing AI models in Azure OpenAI Service.
• In order to increase productivity for individuals, teams, and organizations, Microsoft Teams Premium features intelligent recap and AI-generated chapters.
• The new AI-powered seller experience in Microsoft Viva Sales provides suggested email content and data-driven insights to support sales teams in concentrating on tactical client selling movements.
• A chat feature driven by AI was added to Microsoft Bing to improve users’ search experiences in novel ways.

Clients and partners may use Azure OpenAI Studio’s no-code approach to build innovative new intelligent apps and solutions to differentiate themselves from the competition.

In addition to providing customization for each model made available through the service, Azure OpenAI Studio also provides a special interface for configuring ChatGPT to match your organization’s response preferences.

[To share your insights with us, please write to sghosh@martechseries.com].