AiThority Interview with Brad Beumer, Customer Experience and Contact Center Automation Lead, UiPath
Last month, UiPath expanded its AI offerings with new-age Generative AI capabilities. The UiPath Business Automation Platform hooked onto GPT-4 to…
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AiThority Interview with Frank Diana, Principal Futurist at Tata Consultancy Services
Hi, Frank. Welcome to the AiThority.com Interview Series. Please tell us about your current role in TCS and the technologies you currently work…
AiThority Interview: Top AI and ML Trends Transforming the Customer Service Industry
Generative AI may be a new beast in the town, and yet to be fully tamed for the industry purposes. However, its impact on every business,…
AiThority Interview with Alistair Dent, Chief Strategy Officer at Profusion
Hi Alistair, welcome to our Interview Series. Please tell us about your journey and how you arrived at the idea of joining Profusion?
I started off…
Legal Tech Industry Likely to Become a Big Avenue for Generative AI Tools
Legal tech users are aware of the disruptive forces that influence innovation, research and development in their industry. Awareness of generative AI…
Semalytix’s PatientGPT Broadens the Scope of AI ML and LLMs in the Life Science Industry
Semalytix's PatientGPT is a patient-centric Large Language Model (LLM) approach for Life Sciences applications. The new generative AI tool showcases a…
IBM watsonx Now Available for Enterprise AI Stacks
Generative AI has emerged as one of the biggest technology catalyst in the post-pandemic era. It is already considered as the next frontier in…
AiThority Interview with Bjorn Andersson, Senior Director, Global Digital Innovation Marketing and…
Contact centers are thriving in the post-pandemic world, largely due to a rampant adoption of data-driven digital transformation journeys. The…
AiThority Interview with Bill Patterson, EVP and General Manager, Applications at Salesforce
The hype related to Generative AI tools continue to influence the board room discussions. Customer service industry is one of the most disrupted…
AiThority Interview with Brian Steele, VP of Product Management at Gryphon.ai
Artificial intelligence (AI) is driving new innovations in the contact centers. A majority of the call centers utilize AI technologies to improve…