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Bots/Intelligent Assistants
Intelligent Voice Assistants and the Future of Contact Center Service
Intelligent Voice Assistants are changing the way agents communicate with customers on contact center platforms. For years, it’s been possible for…
Robocall Data in the US: 28.7 Billion Robocalls In 2022 So Far
The monthly robocall data published by YouMail revealed US citizens received over 28 billion robocalls in 2022 so far (between 1 January and 30 June…
Satisfi Labs Introduces Bridge Workspace With Enhanced Live Escalation Capabilities
Satisfi Labs, the conversational AI platform for destinations and experiences, announced the launch of Bridge to provide enhanced live escalation…
DeepNash and the World of Model-free Multi-agent Reinforcement Learning (RL)
DeepMind team has managed to train an agent that can play and beat other AI Bots Stratego—the world’s most complex board game with upto 97% win-rate.…
Mycroft AI Launches Mimic 3 Text-to-Speech Software for Voice Assistant and Emerging Tech
Mycroft AI, creators of the world’s first privacy-driven, open-source technology platform, announced the release of its latest text-to-speech (TTS)…
MakerBot Donates 3D Printers in Ongoing Commitment to Make 3D Printing Accessible for STEM Education…
These donations support the missions of nonprofits that look to improve or activate STEM learning programs and help youth development in…
Lantronix Contributes to Creation of EchoNous AI-Assisted Handheld Ultrasound Device
Lantronix Inc., a global provider of secure turnkey solutions for the Industrial Internet of Things (IoT) and the Intelligent IT market, announced…
LogicHub Launches AuDRA, First AI Threat Hunting Bot
LogicHub, a pioneer in applying advanced automation, machine learning and artificial intelligence to improve security operations, announced the launch…
Akamai Named a Bot Management Leader by Independent Research Firm
Customers Cite Akamai's "Outstanding Job of Identifying New and Emerging Threats and Adapting Their Response."
Akamai Technologies, Inc. the cloud…
WELL Health Makes Strategic Investment in Tali.ai to Develop an AI-Powered Voice Assistant for…
WELL Health Technologies Corp., a company focused on positively impacting health outcomes by leveraging technology to empower practitioners and their…