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Bots/Intelligent Assistants
8×8 Adds Advanced Contact Center Capabilities with Google Cloud Contact Center AI Integration
8x8 Cloud-Based Contact Center Solution Together with Google Cloud Contact Center AI Provides Customers New Capabilities for Improved Engagement…
Botkeeper Becomes a HubSpot Connect Beta Integrator
Today, Botkeeper announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect…
PolyAI Raises $12 Million to Deploy Conversational AI Agents in Contact Centres
Company Plans to Use Its Technology to Disrupt Traditional Customer Service Models
PolyAI, a platform for conversational artificial intelligence,…
Sprint Smart Messaging Brings AI-Powered Texting Service to Business
As First Telecom Provider of AI-Powered Texting Service, Sprint Business Now Offers Customers the Ability to Have Their Own Private AI-Powered…
The Cybersmile Foundation and Rimmel Announce the Launch of Groundbreaking New AI Support Assistant
Cybersmile Assistant Has Been Developed in Partnership with Cosmetics Brand Rimmel to Deliver Targeted Advice
International anti-cyberbullying…
Radware to Showcase Bot Manager Aimed at Helping Businesses Detect, Classifiy and Remediate…
Addition of Bot Manager to Suite of Network & Application Security Offerings Helps Customers Reduce Expenses, Increase Revenue, Greater Overall…
Gartner Survey Shows 37 Percent of Service Leaders Are Piloting or Using AI Bots and Virtual…
Gartner Research Reveals What Technologies Are Truly Having an Impact on Service Organizations Worldwide
Thirty-seven percent of service leaders…
Automation Anywhere Launches Free Community Edition for Small Businesses, Developers and Students
New Offering Provides Unfettered Access to Important Segments of the Rapidly Expanding RPA Market
Automation Anywhere, the global leader in Robotic…
Business Owners Can Invest Hundreds of Dollars per Year in AI Chatbots and Potentially Save Tens of…
Tech Treats LLC Launches a DIY Artificial Intelligence (AI) Business Chatbot Platform for Businesses on a Budget
Tech Treats LLC is proud to…
NICE Takes Gold and Silver at the 2019 Stevie Awards for NEVA and CXone
Accolades Recognize NICE Employee Virtual Attendant for Innovatively Empowering Collaboration Between the Human and Robotic Workforces and NICE…