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Bots/Intelligent Assistants
Chorus.ai Named Finalist in 2019 AI Excellence Awards
The Business Intelligence Group announced that Chorus.ai, the number one conversation intelligence platform for high-growth sales teams, was named as…
Conversational AI by Kasisto’s KAI Banking Powers Standard Chartered’s Virtual Assistant
Stacy in Full Production in English and Cantonese
Kasisto, creators of KAI Banking, the leading Conversational AI platform for the finance industry…
Language I/O Releases Only Available Live Agent Translation Solution for Salesforce Lightning
Language I/O announces the release of the only product allowing companies to provide multilingual customer service in Live Agent for Salesforce…
HSBC Bank and Softbank Robotics America Partner to Revolutionize Retail Banking Customer Experience…
HSBC Brings the ‘Branch of the Future’ to the Emerald City
HSBC Bank USA, N.A., (HSBC), part of HSBC Group, one of the world’s largest banking and…
8×8 Adds Advanced Contact Center Capabilities with Google Cloud Contact Center AI Integration
8x8 Cloud-Based Contact Center Solution Together with Google Cloud Contact Center AI Provides Customers New Capabilities for Improved Engagement…
Botkeeper Becomes a HubSpot Connect Beta Integrator
Today, Botkeeper announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect…
PolyAI Raises $12 Million to Deploy Conversational AI Agents in Contact Centres
Company Plans to Use Its Technology to Disrupt Traditional Customer Service Models
PolyAI, a platform for conversational artificial intelligence,…
Sprint Smart Messaging Brings AI-Powered Texting Service to Business
As First Telecom Provider of AI-Powered Texting Service, Sprint Business Now Offers Customers the Ability to Have Their Own Private AI-Powered…
The Cybersmile Foundation and Rimmel Announce the Launch of Groundbreaking New AI Support Assistant
Cybersmile Assistant Has Been Developed in Partnership with Cosmetics Brand Rimmel to Deliver Targeted Advice
International anti-cyberbullying…
Radware to Showcase Bot Manager Aimed at Helping Businesses Detect, Classifiy and Remediate…
Addition of Bot Manager to Suite of Network & Application Security Offerings Helps Customers Reduce Expenses, Increase Revenue, Greater Overall…