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Customer Experience
Quantre Solutions and Tech Mahindra Partner to Provide Next-Generation Customer Communication…
The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior…
Corel Is Reimagining the Future of Work—and Its Own Historic Brand—as It Fully Rebrands as Alludo
Alludo provides software tools that liberate knowledge workers from the 9-5 grind, enabling them to create, ideate, and share any time, anywhere, on…
Daon IdentityX Voice Biometric Authentication Now Available for Genesys Cloud CX via New AudioHook…
Avtex to support deployment of Daon IdentityX to Genesys Cloud CX customers
Daon, the Digital Identity Trust company, announced the availability…
LeapXpert Now Enables Responsible Consumer Messaging via Microsoft Teams
LeapXpert, the enterprise-grade responsible business communication platform, announced the general availability of Leap Work for Teams in the…
Infobird Engaged with Global Multinational Enterprise to Drive the Digital Transformation in the…
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently engaged with a globally…
Bikky Announces $5.25 Million Seed Round
Bikky, a customer data platform that empowers multi-unit restaurants to access, analyze, and act on their customer data, announced its $5.25 Million…
Bringg Partners With Uber Direct in France Enabling Retailers to Improve Customer Experience
Bringg, the market leading delivery management platform provider, and Uber Direct in France, the on-demand white label delivery service from Uber,…
SmarterCommerce Achieves Oracle Validated Integration with JD Edwards EnterpriseOne Expertise for…
SmarterCommerce, a digital commerce, payments and retail leader, and member of Oracle PartnerNetwork (OPN), announced that it has achieved Oracle…
Base Business Solutions and Uniphore Partner to Bring Emerging Technology to Vietnam’s CX Industry
The partnership will help boost contact center employee morale and provide superior customer experiences using Conversational AI and Automation
Base…
Sitecore CDP with Salesforce and Microsoft Dynamics 365
FuseIT announces two CRM integrations to support Sitecore CDP and Sitecore Personalize. This comes two months after the release of S4D, a Sitecore to …