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Customer Experience
LiveRamp and Yahoo Partner to Scale Addressability Across the Ad Ecosystem
Publishers, marketers, and more will be able to leverage better post-signal connectivity
LiveRamp the leading data collaboration platform, and…
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai…
IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies
A new customer experience benchmark…
Uberall Marks a Decade of Innovation and Paves the Way for the AI-Powered Customer Connection Era
Uberall, the global trailblazer in location marketing, celebrates a decade of groundbreaking innovation while unveiling the awaited Fall release that…
The Next Generation of Conversational Engagement Platform with AI-Powered Interactive Campaigns by…
The enhanced set of capabilities in the new CEP enables full-funnel interactions to drive lower CAC and higher LTV
Gupshup.io, the leading…
SAP User Survey Finds Customer Experience, User Productivity and AI/ML as Top Priorities across…
Digitate, a leading provider of SaaS-based enterprise software for IT and business operations released a study conducted in partnership with ASUG,…
Talkdesk Launches New Generative AI Features That Make AI More Responsible, Accurate, and Accessible…
Global enterprises benefit from the company’s enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast,…
AMC Technology Announces New Integration Application for Microsoft Teams
The latest integration application from AMC Technology for Microsoft Teams signifies a transformative blended communication experience
AMC…
SAP Unveils New Generative AI Innovations That Boost Productivity and Effectiveness in Spend…
SAP SE announced new business AI and user experience innovations in its comprehensive spend management and business network solutions to help…
People.ai Unveils SalesAI The Only Generative AI Sales Solution with the Data Foundation to…
People.ai announced the launch of SalesAI, a fully integrated generative AI sales solution that will revolutionize the way company leaders approach…
Brazilian Firms Put Customer Experience Front and Center
Enterprises in Brazil are increasingly recognizing the connection between happy employees and satisfied customers, ISG Provider Lens report says…