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Customer Experience
Oracle Automates the Tasks Sellers Despise with Next Generation CRM
Oracle announced the next generation of Oracle Fusion Sales, a sales automation application that identifies high-quality sales opportunities and…
Bain & Company, the Inventor of NPS, Launches NPSx, a new Digital Venture Focused on Customer…
Bain & Company launches NPSx, the first customer experience (CX) training and certification by the leader and inventors of the Net Promoter Score…
New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is…
Harvard Business Review Analytic Services released a new report sponsored by Intercom, the Engagement OS, called "Future-Proofing Businesses with…
PSignite Announces Partnership With Salesforce360 for Consumer Goods, Providing Integrated Trade…
PSignite, a leading provider of Trade Promotion Optimization (TPO) and Revenue Growth Management (RGM) solutions announces an exclusive partnership…
Startek Partners with AI-Powered Noise Cancellation Solutions Leader Krisp to Enhance Agent and…
Startek, a global customer experience (CX) solutions provider, announced that it has entered into a partnership with Krisp, an AI-powered noise…
National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS
The UK’s Largest Scheduled Coach Operator Improves Security and Flexibility with 8x8’s Integrated Cloud Communications and Contact Centre Product…
Cynthia.io Launches On Demand AI Platform to Help Business Applications Deliver Customer Value…
Cynthia.io (cynthia.io) announced the soft launch of its cognitive search platform for B2B companies featuring e-commerce and bespoke industry…
Actifai and CSG Partner to Revolutionize Customer Acquisition with AI-Powered Offer Recommendation…
Making real-time, artificial intelligence-informed product recommendations to potential customers at the point of sale just got easier. A new…
Duck Creek Technologies Now Offers Customers Integration with OpenText Exstream to Help Streamline…
Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) insurance, announced a new…
Vendasta and AudioEye Bring Digital Accessibility to Local Businesses
AudioEye, Inc., the industry-leading digital accessibility provider, and Vendasta, the leading platform for local experts who sell digital solutions…