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Customer Experience
Empathy.co Sets New Standard for Ethical E-commerce With Latest Search and Discovery Platform
Leading retailers Massimo Dutti and Music Magpie to utilise Empathy’s technology as part of their online shopping experience
AI technology…
Vivun Raises $75 Million Series C to Transform B2B Selling as We Know it
Vivun, a global provider of Buyer Experience (BX) software, announced a $75 Million Series C round led by Salesforce Ventures, with participation…
Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App
Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for…
Fulcrum Lands $5 Million in Funding for Customer Data Personalization
Fulcrum, a leader in real-time personalization, announced it landed $5 million in funding, bringing the total amount raised to $7 million. Led by…
mParticle Democratizes Access to Its Enterprise Grade Customer Data Infrastructure Product
mParticle, the leader in customer data infrastructure, announced it would make its enterprise product available via two additional options including a…
New Research from Harvard Business Review Analytic Services, Sponsored by ServiceMax, Underscores…
As organizations move forward with digital transformation initiatives, migrating to an asset-centric model can deliver greater value in terms of…
TechSee Introduces Continuity, the Industry’s First Omnichannel Solution for Truly Customer-Centric…
TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of Continuity, a seamless solution to drastically…
BanBajío Elevates Digital Customer Experience with Volante Technologies
Volante Technologies, the global leader in cloud payments and financial messaging, is collaborating with Banco del Bajío on its payments modernization…
Notable’s AI-Driven Platform for Healthcare Receives High Grades from KLAS for Delivering on…
Notable, the leading intelligent automation company for healthcare, receives high ratings from customers according to a new Emerging Technology…
Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore
Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and customer experience…