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Customer Experience
Bose Turns Up the Volume on Digital Customer Experiences with Salesforce
With Salesforce Customer 360, Bose will implement Service, Marketing, and Commerce Clouds, as well as MuleSoft technologies, to deliver personalized…
Medallia Sees Record-Breaking Growth with Employee Experience Suite
5 of 10 Fortune 10 companies now trust Medallia to bring their teams’ voices to life and 165 large enterprise companies globally
Medallia, Inc.,…
Threekit Launches its Immersive Shopping Suite, Enabling Next Generation Augmented Reality Shopping…
Threekit has announced the launch of its Immersive Shopping Suite, Advanced Augmented Reality (AR) and Virtual Try-on features that give online…
Introhive Announces Strategic Partnership With Consalia to Help Sales Students Learn How to Grow…
Introhive, the fastest-growing AI-powered customer intelligence platform, announced a strategic partnership with Consalia, a UK-based sales education…
Alida Recognized on 2022 Canada’s Top Small & Medium Employers List
Alida, a leader in Total Experience Management (TXM), announced that it has been recognized on the 9th annual list of Canada’s Top Small & Medium…
Channel 4 Selects mParticle to Accelerate Digital Growth
mParticle, the largest independent Customer Data Platform, announced that Channel 4 Television Corporation, a British free-to-air public-service…
ActiveCampaign Extends Integration with Slack to Democratize Access to Digital-first Workplace Tools
The leaders in marketing automation and business communication team up to empower businesses of all sizes to improve their customer experience…
Mastercard Strengthens Consumer Engagement Services With Close of Dynamic Yield Acquisition
Mastercard has completed its acquisition of Dynamic Yield from McDonald’s. Dynamic Yield—a state-of-the-art personalization platform and decision…
A Bad Customer Experience Is Worse Than Shipment Delays, Say 76% Of Americans
Mitto, a leading provider of global omnichannel communications solutions, announced the results of its survey into the sentiments of 1,000 Americans…
Appfire Acquires Comalatech To Elevate Document Management in the Atlassian Ecosystem
Acquisition will continue to accelerate Appfire's position as a leading platform of enterprise collaboration software
Appfire, a leading…