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Customer Experience
SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and…
SupportLogic, creator of the world's first continuous support experience (SX) platform, will host SX Live, the industry's first conference dedicated…
NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in Workforce…
Leading in market share, NICE gains flawless ratings for customer satisfaction in the agent self-service, product and ongoing service and…
Hikma Ventures Invests in Tact.ai, an AI-powered Customer Engagement Platform for Life Sciences…
Hikma Pharmaceuticals PLC (Hikma), the multinational pharmaceutical company, announces that its venture capital arm, Hikma Ventures has invested in …
Blend360 Announces Sara Roberts as Vice President Delivery Center Lead for New Denver HQ
Blend360 announced that they have appointed Sara Roberts to the role of Vice President Delivery Center Lead for their new Denver Delivery Center.…
Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences
Partnership will enable companies in the Philippines to uncover rich customer insights and maximize value from their CX initiatives
Alida, a leader…
Snowflake Launches Retail Data Cloud to Enable Collaboration, Deliver Exceptional Customer…
The Retail Data Cloud breaks down data silos across the industry, enabling businesses to drive agility, deliver exceptional, personalized…
Classy Launches New Digital Tools for Nonprofit Customers
Classy, a giving platform that enables nonprofits to connect supporters with the causes they care about, is announcing a number of new product…
Third Coast Bank Chooses Klarivis to Boost Customer Experience
KlariVis, a fast-growing enterprise dashboard and analytics solution for the financial services industry, announced its new relationship with Third…
Erin Lynch, Former R/GA Creative Exec Joins Hero Digital as Chief Creative Officer
Hero Digital, a leading digital customer experience transformation company, announced it has hired industry veteran Erin Lynch as its new Chief…
HGS Digital And Khoros Announce Partnership Dedicated To Transforming CX
HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…