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Customer Experience
Quiq Launches Conversational Commerce Payments And Conversational Surveys To Help e-Commerce Brands…
Secure, in-conversation payments allow brands to complete transactions seamlessly while chatting with customers on SMS, web chat, and other channels;…
Gupshup Appoints Gaurav Kachhawa as Chief Product Officer
The Company Is Also Setting up a Conversational AI Innovation Lab in Silicon Valley
Gupshup, the leading conversational messaging platform,…
UATP and Uber for Business Partner for Global Acceptance
Corporate Travel Community to Benefit with UATP Acceptance in Uber Wallet
UATP and Uber for Business (UBER) announced a strategic partnership in…
Totango Announces $100Million Growth Investment To Democratize Customer Success
The Round Comes On The Heels Of A Record Year For Totango With 313% Growth And The Launch Of The Industry’s First And Only Free Customer Success…
Blueshift SmartHub CDP Unveils Next Evolution Of Omnichannel Journeys
For the first time, brands can seamlessly orchestrate marketing and CX touchpoints together, with Blueshift's new App Hub and next-generation…
Connected Motor Insurtech Ticker and Abacai Group Partner to Extend Capacity and Enhance Pricing…
Connected motor insurtech Ticker and Abacai Group have partnered to increase Ticker’s capacity and introduce new levels of pricing sophistication,…
Cyxtera Expands Its Digital Exchange With Smart Cabinets, Offering On-Demand Colocation…
Powered by Cyxtera’s Digital Exchange, Smart Cabinets Provide Cloud-like Point-and-Click Provisioning of Colocation Cabinets Complete with Power and…
Horicon Bank Selects Total Expert To Unlock Data-Driven Support And Engagement For Its Community…
Total Expert, the customer experience platform purpose-built for modern financial institutions, announced that Horicon Bank will leverage Total Expert…
Fujitsu and KDDI Leverage 5G Technologies in Partnership to Solve Social Issues
- Fujitsu and KDDI will verify the interconnection of their respective 5G network services and optimal use of 5G applications and data
- "5G Service…
OneView Commerce Launches Unified Commerce F********* and Pilot Program for Retailers to Reduce…
OneView Test Drive Makes Key Unified Commerce Experiences for Point of Sale, Pickup and Delivery, and Mobility Available for Free 30-Day Trial…