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The idea of AI taking over the majority of jobs currently performed by humans seems the stuff of science fiction. There are simply some jobs that a…

It’s a popular approach, even in this age of email and social media. Just about any day, someone who is in or near retirement checks their mailbox…

As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s…

Many industries are already excited about the opportunities blockchain offers for them. Blockchain can facilitate government and public services,…

AI is far past the hype stage and is already making a measurable impact on the business landscape. The same can be said for big data. How significant…

Artificial Intelligence (AI) is a key player in how technology got to its current state. It is already widespread in many industries, including…

Times are changing. And quickly. Every year it seems CMOs are having to change track in order to meet CEO expectations. Right now this pressure-filled…

Did you know that just a few years ago, Machine Learning (ML) was virtually unheard of outside the geek press? It seems crazy considering, that the…

It’s difficult to escape the many articles heralding the commercial potential of AI — and little wonder Gartner recently announced that 70% of…

Not so long ago it became clear that AI/ML (Artificial Intelligence and Machine Learning) were going to be significant factors in how online…