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Generative AI Will Bring the Metaverse to Fruition
Although artificial intelligence (AI) has existed for decades, it is now at the forefront of information technology due to its level of maturity,…
Humanizing Generative AI to Build Trust and Revenue
The headlines speak for themselves: Artificial Intelligence (AI) is the moment. Between self-driving cars, facial recognition, and chatbots – it seems…
5 Ways to Use ChatGPT in Marketing and Sales
Last year’s talking points included the pros and cons of AI, but with ChatGPT’s bombshell debut in late 2022, AI has become an even hotter topic in…
Control of Generative AI is the Only Way to Unlock Its True Benefits
Is there a way to impose generative AI control systems? While the ability of generative AI tools like ChatGPT to answer seemingly any question…
Revolutionizing Customer Service Capacity Planning with AI, Analytics and Automation
Consumers demand nothing less than the most personalized, timely, and efficient customer service. Unfortunately, traditional methods of contact center…
Embracing the Future of Marketing With AI
Marketing with AI provides endless applications to users. The word ‘phenomenon’ doesn’t even begin to describe what we’ve seen in the AI space this…
Five Guidelines for Marketers Using ChatGPT and AI Tools to Create Successful Campaigns and Content
Just two months after OpenAI released ChatGPT, the conversational artificial intelligence (AI), one hundred million users signed up, setting a new…
Here’s Why Marketing Outsourcing Can Get Companies Ready for Generative AI
As a former CMO, I do not envy today’s marketing leaders, who are forced to do more for less at an unprecedented level. I know they’re scratching…
Growing Pains and Shrinking Trust: Reflecting on 5 Years of GDPR
GDPR has undoubtedly had a huge impact since it went into effect five years ago. The landscape of data privacy looks very different now: companies…
Riding the AI Wave: Three Ways AI Can Shape the Future of Sales
Against the backdrop of economic uncertainty and a stringent labor market impacting businesses of all sizes, sales remain a key function of continuity…